“I feel so beautiful wearing this hair. I still be back for more! I'm looking to purchase the shampoo and conditioner soon. The hair is very soft and even smells good. I hope to preserve this texture by taking great care of my extensions. Keep up the great work, Luxy!”
Hi Rachel! Thank you for your honest review. We're happy to hear you're
enjoying it. Please note that the Off Black shade is a natural black color
so it does have brown undertones that are most prominent in direct
sunlight. It sounds like Jet Black will be better for you but you can
always dye the Bun darker: https://bit.ly/dyeingluxyhair. Enjoy it to its
fullest :)
Hi Bethany! Thank you for sharing your wonderful feedback on our Clip-in
Bun. We're obsessed with this new launch as well :) Please tag any
Instagram photos with @luxyhair - we'd love to see you!
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I wanted so badly to love this piece but I don't find it as easy to put in as others have said and the videos have shown. I find it never really looks polished but rather a messy bun, which is fine but makes it less versatile. Also the pull clip doesn't seem to secure as much as I would like. It's beautiful quality hair and hopefully I'll get the hang of it.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Karam, We appreciate you sharing your wonderful comments. It is great to
hear that the Bun works well for you - we're obsessed with this new product
as well :) Kindly reach out to us at info@luxyhair.com with any questions -
we're here and happy to help you.
