“I have thin hair and these are the first hair extension product I have ever tried. I was amazed with the halo extensions!!! Possibly one of my best purchases ever! The color matched perfectly and the halo was so easy to put on. Love!!”
“I have been wearing extensions for 20+ years. 5 years ago, I found Hidden Crown halos and it’s all I’ve worn! Recently, I just wanted to see what else was out there and if the quality of hair was better. Got to say— Luxy hair isn’t near the quality as Hidden Crown. Not only that, the halo weft isn’t nearly long enough, even with the clip in’s it sends you. It gives you a mullet like appearance with straggly ends. I won’t be purchasing again. It’s “okay” enough to use for a braided low ponytail look, but nothing more (in my opinion).”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Efficient responses when I had questions. They were transparent about extra customs fees. The product is absolutely wonderful - exact colour match and the quality is great. I got the halo in off black. Would 100% recommend.”
Hi Manu! Thank you for leaving us a review. We're so thrilled to hear the
Luxy Hair Support team was efficient & transparent. It's great to know Off
Black was perfect for you. If you ever have any questions, feel free to
reach out to info@luxyhair.com. Our team is always happy to help.
“No one could tell it wasn’t my real hair and it was the Luxy halo! Not only did the color match my natural hair perfectly, but the texture/overall quality of the hair was of good quality. I wore the halo for a wedding and thanks to my extensions, the pictures came out beautiful because my long hair framed my face so well :’) and I have really, really short hair. this was such a good investment and hair just adds so much personality to a look, especially if you’re going out. I really love my Luxy hair extensions and they deserve all of the praise they get.”
Hi Michelle, Thank you for sharing your positive feedback with us. We're thrilled to hear that our Luxies worked well for the wedding and for your shorter hair. Please continue to enjoy your Luxies for special occasions, as well as every day wear :)
“Beautiful hair, I ordered black hair as I have natural black hair. The color is more like a dark brown but in the summer my hair lightens a bit in the sun so it should blend OK.
I have the halo and I find it difficult with my fine hair to hide to wire. I may see in the extra clips.”
Hi Amanda, Thank you for taking the time to share your feedback. Amanda,
please reach out to us at info@luxyhair.com for some Halo blending tips and
tricks, and we are happy to pass them on. As well, you may want to use a
root touch-up spray to hide the wire, and we do have customers that sew on
the extra clips to make it one large clip-in piece. We are here for any
other suggestions or help!
“I absolutely love these! I finally saved up enough to buy them after wanting them for so long. I have very fine hair and with my extensions I feel so much more confident. The hair is nice and matches exactly to my hair color. None of my friends noticed until I told them. I also loved that apart from the halo extensions they include 2 wefts of clip-ins. You get a lot of beautiful, thick hair. I can’t wait to make a pretty braid that I usually didn’t do because my hair is so thin. It’s worth it in my opinion!”
Wow, Vanessa!
It is wonderful to hear that you are enjoying your 16" Off Black Halo. Please be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your set!
Warmly,
Kerry
Luxy Hair Support
“I love my Luxy Hair extensions! They are great quality and so beautiful!! I have super thin hair so they really make a huge difference! My only issue is that I had to pay 50 customs as I live in Canada...”
Hi love!
Thank you for taking the time to send us your honest comments.
We're delighted to hear that you are enjoying your 16" Off Black Halo. As well, we're sorry to hear that you were charged a customs fee. Orders to Canada may be subject to duties applied by Canada Customs. We are currently looking into some other solutions for our Canadian customers - please check back with us!
In the meantime, please continue to enjoy your Luxies.
Warmly,
Kerry
Luxy Hair Support
“Nice piece (good quality) but not for hair that is shorter than shoulder length. Also, the halo is not easy to position. I think I will just add the extra clips to piece and wear it that way instead of fooling with the string.”
Dear Mishae,
Thank you for taking the time to send us your honest comments.
Yes, we suggest the Halo for thin/medium thickness hair that is at least shoulder-length long. We do have other customers that prefer to add the extra clips as well, and to wear the Halo as a clip-in piece.
Michae, please reach out to us at info@luxyhair.com, if you have any other questions or concerns. We're here and happy to help!
Warmly,
Kerry
Luxy Hair Support
