Hi Dorothy,
We really appreciate you sharing your feedback with us!
Please continue to enjoy your Halo and reach out to us at anytime at info@luxyhair.com for any questions along the way :) We're here to help!
Warmly,
Luxy Hair Support
“Unfortunately I didn’t have the best experience, the hair I purchased was beautiful as first but only 3 wears in, only during the day, it became a tangled mess and lost all its quality.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.