“Color is pretty good and hair quality is nice. Length doesn't blend super well. I have thin shoulder length hair. Layers in the halo would help! Wearing the band is pretty painful. Can only last 3 hours max- it digs in and leaves a rad mark on my scalp. I wish I could return and just do clip ins. I thought this would be easier on the hair but with the pain plus it having clips anyways, would just go back to that for better layering and comfort.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Beautifully matched hair! Not only is the quality beautiful, but the color matched impeccably. I have thin hair and this halo makes my hair look thick and luxurious. It blends seamlessly.”
Dear Anna,
We really appreciate you sharing your lovely feedback with us! Please continue to enjoy your 16" Chestnut Brown Balayage Halo :)
Warmly,
Kerry
Luxy Hair Support
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I watched videos, followed the directions, and tried multiple sizes and I still wasn’t able to hide the string. I’ve never had spare hair that was so difficult to use. I’ve worn clip ins, professional, and wigs, and I still can’t figure these out. Wasted my money.”
Hi Brittany,
Thank you for reaching out to us. We're sorry to hear this.
Brittany, please reach out to us at info@luxyhair.com, so that we may help you further with this. It will be our pleasure.
Warmly,
Luxy Hair Support
Hi Breanna! Thank you for your 5-star review. We're happy to hear you think
your new Halo Luxies are amazing. If you ever have any questions, feel free
to reach out to info@luxyhair.com. Our team is always happy to help.
