Hi Kira!
I sincerely appreciate you sharing your lovely feedback with us!
Kira, as a first-time wearer of hair extensions, I am so pleased to hear that you love your 16" Classic Chestnut Brown Balayage. This is a gorgeous shade with a base of our Chestnut Brown, with Dirty Blonde highlights. Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you wearing your Luxies!
Wishing you a lovely rest of your day.
Warmly,
Kerry
Luxy Hair Support
“The color is gorgeous. Blends great with my highlighted brown hair. Longer than I expected. In the past I’ve cut the longer ones to blend and didn’t need to do that with the shorter set. Love, love, love.”
Wow, Marenda, your hair looks beautiful in these photos! Love these soft waves and the color is spot-on for you. 💗
Warmest regards,
Takara
Luxy Hair Support
“Love my Luxies! I’ve received many compliments when I have them in and you can’t even tell I’m wearing extensions! I cut them to match my hair length and they help to make my hair thicker and fuller leaving me with a lot more confidence. I don’t wear them everyday, only for nights out or special occasions, but they are easy to put in and take out!”
Hi beautiful Kasey,
Thank you for taking the time to share this great review with us!
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“These are so thin they will only be useful to me once my hair grows out to the same length as the extensions which will take - well that will never happen which is why I wear extensions. Hate to rain on this parade but I wasted $200 on these and obviously that's just my opinion”
Hi beautiful Kelly,
Thank you for taking the time to share your feedback on our website.
I'm sorry to hear that your Luxies are not blending in your hair. I'll be happy to help you.
Kelly, I kindly ask that you please take a moment to send me the following photos so that I can asses whether or not there is anything wrong with your set, and also provide some tips and suggestions on how to make your set blend more naturally in your hair:
- photo of the barcode on the top of the box
- photo of your wefts laid out on a flat surface where I can see them all from top to bottom
- photo of your hair both with and without your Luxies clipped in so that I can see where the blending issues lie
I sincerely appreciate you sending me these photos to our customer support at info@luxyhair.com. Customer satisfaction is very important to us and I'd love to help you further so that you can love your Luxies just as much as we do!
I'm looking forward to hearing from you!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I have medium to thin hair. These worked great for me to add some extra fullness and length. The color match was perfect. I've even put just a few in and pulled my hair up in a pony tail for a long beautiful look. Love them so far!!”
Samantha, I'm so glad to hear how much you're loving your Luxies so far! Be sure to share photos with us when you can on Instagram by tagging @luxyhair - we'd love to see how you style them.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Allie,
Thank you for your 5-star review! I'm so happy to hear your positive comments regarding our Chestnut Brown Balayage shade & rewards program.
Please continue to enjoy your beautiful Luxy Hair extensions. If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“The color is a fantastic match, my hair is already the same as the brown balayage with the lighter ends. The length is perfect, about 2.5 inches longer than my own hair so it’s like a perfect compliment to my style.”
Hi beautiful Michelle,
Thank you for your 5-star review!
I'm so happy to hear that your 16" Chestnut Brown Balayage Clip-Ins are a perfect color match & that this length compliments your natural hair. You look so stunning, thank you for sharing this lovely photo with us.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
