Hi darling Blaize,
Thank you for your review and feedback on Luxy Hair.
I'm glad to hear that you're loving your Off Black Luxies. As a kind reminder, all of our extensions come with a sample weft located in the bottom compartment of the box. You're welcome to use this weft to determine whether or not the shade is the right match for you. If it's not an ideal match, we're more than happy to accommodate a return or exchange as long as the main compartment has not been opened or tampered with.
If you have any questions regarding your Luxies or about making a purchase, please e-mail the Luxy Hair Support team at info@luxyhair.com. We're here to help you :)
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Kassidy,
Thank you for your 5-star review on Luxy Hair.
I'm delighted to hear that your Off Black Luxies are the perfect length for you, and that they blend in well with your natural hair. I love the mixture of brown and black undertones in this set.
If you ever have any questions regarding your Luxies, dear Kassidy, please feel free to reach out to the Luxy Hair Support team at info@luxyhair.com. We are here and happy to help you.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Hiba,
Thank you so much for your kind review on Luxy Hair.
I'm delighted to hear that you will re-purchase from Luxy Hair again, because you find the quality of our extensions to be perfect and find our customer service to be nice. We always aim to provide top notch service, so this is such a lovely compliment for me to hear.
As always, please keep in touch and e-mail info@luxyhair.com if you have any questions about your set. We're here to help you :)
Warmest regards,
xo
Takara
Luxy Hair Support
Hi darling Deanna,
Thank you for reviewing Luxy Hair extensions.
I'm delighted to hear that you're very impressed with your Off Black Luxies, and that you find your clips to be strong and long-lasting. We pride ourselves on the quality of our products, so it's always wonderful to hear these kind of compliments come directly from our customers :)
If you ever have any questions regarding your Luxies, Deanna, please feel free to e-mail the Luxy Hair Support team at info@luxyhair.com. We are here to help you.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Caitlin,
Thank you for lovely review on Luxy Hair.
I'm delighted to hear that you're loving your new Off Black Luxies, and that they're the best extensions you've ever tried so far.
I see that you rated your experience a 4/5 - is there anything in particular that could have made it a 5 star review? We are always looking for ways to grow and improve, and we always appreciate customer feedback.
We hope to hear from you again soon, dear Caitlin!
Warmest regards,
xo
Takara
Luxy Hair Support
Hi love,
Thank you for your review on Luxy Hair.
I'm so glad to hear that your Off Black Luxies are exactly what you were looking for - we do understand that it can be tricky selecting your ideal Luxy match online, which is why we have tried to be as clear and concise in our images :)
If you ever have any questions regarding your set, please feel free to e-mail the Luxy Hair Support team at info@luxyhair.com. We're here to help you.
Warmest regards,
xo
Takara
Luxy Hair Support
“I am extremely pleased with the hair extensions that recently purchased. I love the way how I put them in easy and the different ways I am able to style my hair. The OFF black that I chose fits perfectly with my hair color!!! No one can notice !! And a lot of my friends and family thought Ymir was my actual hair!! Bonus points!!”
Hi darling Jasmine,
Thank you for taking the time to share this lovely review with us.
I'm delighted to hear that your Off Black Luxies are a perfect match and that even your friends and family thought your extensions were your real hair. Wow!
I am so happy to hear that you were totally satisfied with your Luxy experience from start to finish, and that your Luxies are easy to clip in and style. We have many tutorials on our YouTube page here, www.youtube.com/luxyhair, for super fun ways to style your Luxies. :)
Jasmine, if you have any questions regarding your set, please do feel free to reach out to us at info@luxyhair.com. The Luxy Hair Support team is always happy to help!
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
“My luxy hair is awesome:) I'm in love with it.. it's beautiful, long and thick.. Thank you so much for the wonderful product. God bless and wish you all success and happiness in this New Year:)”
Hi beautiful Indhuja,
Thank you for your 5-star review on Luxy Hair.
I'm delighted to hear that you're in love with your Off Black Luxies - this is such a gorgeous shade with a combination of black and brown undertones. I'm happy that you find your set to be beautiful, long and thick :)
I'd love to see how your Luxies look on you, dear Indhuja! We feature customer photos on our @luxyhairlove account (www.instagram.com/luxyhairlove) and would love to share your photo and feedback as well. Please be sure to share some photos with us via e-mail or hashtag #luxyhairlove on Instagram if your profile is public.
Wishing you a beautiful day, and a wonderful 2017!
With love,
xo
Takara
Luxy Hair Support
