Hi darling Viridiana,
I'm so thrilled to hear that you're enjoying the quality of your Off Black set! Please be sure to share some photos with us of you rocking your set for a feature on our new Instagram page @luxyhairlove. You can share via e-mail to info@luxyhair.com, or to Instagram by tagging #luxyhairlove.
Have a beautiful day.
xo
Takara
Hi darling Elsa,
I'm so sorry to hear that you haven't received your Luxies yet! I've just gone ahead and sent you an e-mail regarding this issue - please be sure to check your inbox when you have a moment.
I look forward to helping you further! :)
Warmest regards,
xo
Takara
Hi beautiful Tania, I'm so glad to hear that you're happy with your Luxies and are loving the overall Luxy experience! :) We'd love to see how they look on you. Please be sure to either e-mail us some photos via info@luxyhair.com or tag #luxyhairlove on Instagram if your profile is public. We'd love to see and share your photo on www.instagram.com/luxyhairlove! If you have any questions, please feel free to reach out to us. We're always here to help. Warmest Regards, xoxo, Liliya - Luxy Hair Support
“Absolutely love my Luxy's! They blend so perfectly that's strangers AND friends think it's my hair despite the fact that my natural hair is shoulder length. Thanks so much xoxoxox
Racquel Thompson”
Hi dear Racquel - that's great news! We're so excited to hear that you're loving your Luxies and that they blend in so naturally with your hair :) We'd love to see how they look on you. Please be sure to either e-mail us some photos via info@luxyhair.com or tag #luxyhairlove on Instagram if your profile is public. We'd love to see and share your photo on www.instagram.com/luxyhairlove! We're here to help if you have any questions, beautiful. Just send us an e-mail :) Have a wonderful day, xoxo, Liliya - Luxy Hair Support
Hello beautiful Lakia, thank you for taking the time to share your feedback with us! I'm so glad to hear that you're loving the quality of your Luxies :) You're right, the Off Black is a warmer black shade with brown undertones, however, it is a beautiful shade! We'd love to see how it looks on you. Please be sure to either e-mail us some photos via info@luxyhair.com or tag #luxyhairlove on Instagram if your profile is public. We'd love to see and share your photo on www.instagram.com/luxyhairlove! Lakia, we're always here to help if you have any questions. Just give us a shout. Warmest Regards, xoxo, Liliya - Luxy Hair Support
“I love Lucy hair! I have been a customer since my first purchase of hair extensions. I have tried others but the realistic quality of Luxy is truly the best! Xoxo”
Hi beautiful Stephanie, thank you so much for sharing your positive review with us! I'm so happy to hear that you've been loving your Luxies :) We'd love to see how they look on you. Please be sure to either e-mail us some photos via info@luxyhair.com or tag #luxyhairlove on Instagram if your profile is public. We'd love to see and share your photo on www.instagram.com/luxyhairlove! Stephanie, we're always here to help if you ever have any questions. Just give us a shout! Warmest Regards, xoxo, Liliya - Luxy Hair Support
“I love these extensions and all of your hair tutorials. After the first wear one of the clips came loose and I jade to stitch it back on., luckily I had the hair thread on hand. I was a little concerned because a lot of color came out of the 1b on the first wash, but the hair looked even better and blended better after it had died. I also just want to request an ombre 1b..the mocha just didn't work out. It was obvious they were extensions once I got in the sunlight. Since I'd worn them I didn't bother to return but gifted then to a friend after one wear (less than an hour). Happy my friend liked them, but these are pretty pricey to have to give away. My stylist recommended I not dye my current set of 1b until I have a back up in case I don't like it, so I will be buying another set.Addi”
Hi darling Addie,
Thank you so much for your review, and for sharing your feedback with us! We really appreciate it.
I'm so glad to hear that you're loving your Luxies and our tutorials :) Please be sure to reach out to us if you continue to have any issues with your clips, and we'll be happy to help you further! As for the Ombre Chestnut set, thank you for your suggestion, I'll be happy to pass it along with the rest of the Luxy Hair Team. Kindly keep in mind that the root of the Ombre Chestnut set can be dyed a darker colour to match your Off Black hair - we just don't recommend bleaching Luxies, as bleaching is a harmful process that can alter the quality of your set and even damage it.
If you do decide to get them dyed, we recommend testing a one-clip weft prior to dyeing the full set, to ensure that you are satisfied with the results.
Please be sure to reach out to us at info@luxyhair.com if you have any further questions or concerns - we'd love to help!
Have a beautiful day.
xo
Takara
