Hi lovely Angela! Thank you so much for your review - we really appreciate it. I am so glad to hear you are loving your Off Black Luxies! Please be sure to share some photos of how you style them to our Facebook page, or to Instagram using the hashtag #luxyhair - we would love to see! Have a wonderful day. Warmest regards, xo, Takara - Luxy Hair Support
Hi beautiful Shelby! Thank you so much for your review - we really appreciate you taking the time to write it. I can see that you have been a loyal Luxy customer of ours for some time now - wow! We thank you for your continuous love and support. Please check your inbox, I just sent you an e-mail! :) Have a lovely day. Warmest regards, xo, Takara - Luxy Hair Support
Hi lovely Harleen! Thank you for your review - we really appreciate it. I am very glad to hear you are loving your Off Black Luxies. I will be happy to help you restore the smoothness and silkiness back into your set - please send me an e-mail with some photos of your extensions to info@luxyhair.com so I can help you further :) I will look out for your e-mail. Warmest regards, xo, Takara - Luxy Hair Support
“I love how soft the extensions are! I am still getting the hang of putting them on, blending them with my medium length hair and styling them but I love how I look with them! ❤️ great quality!”
Hi Beautiful Andrea! Thank you so much for sharing your thoughts with us. I am delighted to hear you are loving the quality of your Off Black Luxies :) Please be sure to watch this tutorial on how to them in, you may find it useful: https://www.youtube.com/watch?v=XiLD8LWcfk8. If you ever have any questions - shoot us an e-mail at info@luxyhair.com. We're here to help! Warmest regards, xo, Takara - Luxy Hair Support
“I love them! I have had no issue putting them in. They tangle just as much as any rent hair would buy being able to take them out at night reduces the damage to zero. I personally had to find my own way of putting the clips in depending on how I want to part my hair and it's been great.”
Hi Danielle,
Thank you for sharing your feedback with us!
It is so great to hear that you are loving your Luxies and that you have found the best way to clip then in. We would love to see how you are styling your set. Please be sure to share your beautiful Luxy photos with us on Instagram by tagging #LuxyHair!
Please feel free to contact us at info@luxyhair.com should you have any questions or need any assistance in the future! We are always happy to help!
Have a beautiful day!
xx
Zane
“My luxies are amazing! Absolutely love them! I've bought extensions in the past but nothing has ever felt like these. They blend in so well with my hair and looks so real. I had a lot of people compliment me on my hair. I've become a luxy hair girl! So happy that I purchased them! :D”
Hi Beautiful Thibika! Thank you so much for sharing your sweet thoughts with us! I am very happy to hear that you have been loving your Off Black Luxies :) I would love to see a photo of how you blend and style your set to match perfectly with your own hair. Please be sure to share some photos to our social media accounts so we can see! Have a wonderful day. Warmest regards, xo, Takara - Luxy Hair Support
“I love it until i curled them... There were bits of melted/fried hair that was sticking on my hot tools curling iron.. It was weird... But i love it nonetheless...”
Hi darling Methuseia,
Thank you for reaching out to us!
I am sorry to hear that you are experiencing a small issue with your set. The melting that you are referring to usually happens due to a special protective silicone coating on the hair, which is done at the manufacturing level. When it comes in contact with high heat it can cause melting of the residue of the silicone coating. Whenever styling your set, we recommend using a low temperature setting, and always using a heat protectant spray. This will help prevent any heat damage done to the hair while styling.
Should you have any other questions, please feel free to contact us at info@luxyhair.com. We are always here and happy to help!
Have a beautiful day,
xo
Ashley
Hi darling Karina, Thank you for sharing your feedback with us! We are happy to hear that you are enjoying the quality of your Luxies! The Off Black set does have brown undertones, which can make the set appear lighter than usual, in certain lighting. Should you have any questions, please feel free to contact us at info@luxyhair.com. We are always here and happy to help! Have a wonderful day, xo Ashley
