Hi beautiful Mandip,
Thank you for sharing your lovely review!
I'm delighted to hear that you were pleased with the service and quality of your Mocha Brown Luxies Hair extensions. I'm glad that you find they clip in easily and look amazing.
Mandip, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It's always a pleasure to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Diamond,
Thank you for leaving a review on your Luxy Hair experience. It was a pleasure to read.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Kaelyn,
Thank you for leaving a review on your Luxy Hair experience.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
“I wasn’t sure what to expect when I purchased my first ever set of extensions. But Luxy went above and beyond. They arrived very quickly after purchase. I loved that they let you sample the hair before you decide to open the whole box. The hair is beautiful and soft. It’s been a few months now and they still look amazing!”
Hi darling Hailey,
Thank you for taking the time to share your review on Luxy Hair.
I'm so excited to hear that you love the quality of your Luxies and that they are beautiful and soft even after months of wear. I'm also delighted that your Luxies arrived quickly to you, and that you found the sample weft useful.
I'd absolutely love to see how your Luxies look on you! Please be sure to email in a Before & After photo to info@luxyhair.com. As a thank you, I will be happy to provide a $25 discount code for your next purchase with us, once we have received your photos.
As always, if you have any questions regarding your Luxies down the road, please feel free to reach out to me at info@luxyhair.com. I'll be happy to help!
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
“The quality of the hair is perfect. I've ordered hair extensions for about 7 years now and these are by far my favorite especially the quality and the price! I will be ordering again. Thank you for quick shipment also!!!”
Hi beautiful Daisha,
Thank you for leaving a review on your Luxy Hair experience. It was a pleasure to read.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
“I've received a beautiful set of luxies definitely as expected... Helped me achieve the look I always wanted to. One tiny problem that I have is after a short period of time the clips starts bothering me. Otherwise it's a savior...”
Hi beautiful Alpna,
Thank you for sharing your positive feedback on our website.
I'm thrilled to know that your new Mocha Brown Luxies are definitely what you expected and they helped you achieve the look you always wanted. I appreciate your feedback!
If you find the clips are bothering you throughout the day, feel free to unclip them to adjust the placement. Also, you can try clipping them in about 1" down from your scalp to see if this feels more comfortable for you.
Lastly, dear Alpna, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It's always a pleasure to be able to help :)
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I had someone do my hair, who messed up not only my hair extensions but my own hair. She bleached them and turned them orange. I unfortunately have to dye my hair back to dark and wasted over $540 between hair stylists and these extensions. I would love to buy another pair but can’t at this time. After the product she put on the Hair, it caused them to be extremely brittle and dry. Unwearable.”
Dear Selena,
Thank you for sharing your feedback on our website.
I'm terribly sorry to hear of your bad experience at the hair salon and what happened to your hair and your hair extensions.
In the future, we usually recommend to first test it first on the smallest weft in the set, prior to dying it fully, so that you are happy with the results. Also, we do not encourage to lighten or bleach the hair as it can permanently damage their condition, as you saw.
Because of what happened, dear Selena, I will be happy to extend a special $20 discount off your next purchase. If you'd like this, please kindly email our customer support at info@luxyhair.com and we can get the discount code set up for you.
In the meantime, if you have any other questions, kindly let me know and I will be more than happy to help :)
Wishing you a great day, Selena!
Warmest regards,
xo
Patricia
Luxy Hair Support
“This is a true mocha brunette shade! I’ve bought from other companies and sometimes, there’s too much red undertone. My hair is ash brown and my Luxy set matches the closest. I’m genuinely excited about the quality of the stitching, the hair itself, and the customer service! I had one lovely lady help me out throughout my entire experience with Luxy. My only suggestion is for Luxy to provide their extensions in different lengths for purchase in the future :) my ideal length is 16 inches and I’ve never been a fan of cutting hair extensions. Thank you Ladies of Luxy!”
Dearest Katherine,
Thank you for sharing your honest and positive feedback on our website. I'm so glad we were able to help you throughout the buying process :)
Katherine, I'm happy to hear that the Mocha Brown shade matched your hair the closest out of any other hair extensions you've tried in the past.
I do appreciate your suggestions for different lengths. I will definitely share this with the team. As a friendly note, we do encourage you to have your Luxies custom cut by an experienced hair stylist to blend even more naturally in your hair. Before doing so, it's recommended to number the back of the wefts in the order they are clipped in so that you can apply them in the same way going forward.
Katherine, I would really love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
