“I have been buying Luxy hair since 2011, I love this hair so much. I will never buy anything else, it’s so soft, doesn’t shedd and I get compliments on them all the time. Half the time no one knows I’m even wearing them they look so natural. I will continue to buy these they are absolutely amazing. Thank you Luxy hair! Xoxo”
Hi beautiful,
Thank you for your 5-star review.
That's wonderful to hear that you have been buying Luxies since 2011, and that you feel the hair is soft and natural, doesn't shed, and that you receive compliments on your hair all the time.
I appreciate your support and loyalty to our brand, dear. Please feel free to send us some photos to info@luxyhair.com, of you wearing your set - we'd love to see them!
In the meantime, please continue to enjoy your Mocha Brown Luxies.
Wishing you a wonderful day,
Warmest regards,
xo
Kerry
Luxy Hair Support
“I don’t love these. I had high hopes but honestly they are kind of thin at the bottom which makes it obvious I’m wearing extensions. Also very shiny which isn’t a bad thing it just also makes it clear it’s not my hair. I try to curl them with my own hair but they don’t hold their curl very long leaving me with curled real hair and straight extensions making it more obvious. Maybe if you are going to wear your hair straight and straighten the extensions. But I only like wearing them curled. I’ve been wearing extentions for ten years. I will say they are nice quality. Just not a great fit for my hair. My hair is maybe two to three inches shorter than the extentions. They just don’t look right unfortunately.”
Hi beautiful Shauna,
Thank you for taking the time to share your feedback on our website.
I'm sorry to hear that you don't love your new Luxies because of how thin they are on the ends, the shiny texture, and the lack of how long the curls last in the hair.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Thank you for your cooperation and understanding, dear Shauna. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Patricia
Luxy Hair Support
“My sets of Luxies are great, great quality and enough to make the wedding look I’ve been wanting great.
The only problem for me was that I received one of my Luxies in perfect shape and the other one was already open when I got it but the inside seemed to be ok.”
Hi darling Janet,
I appreciate you taking the time to leave us your honest 5-star review.
I apologize for the state the security seal arrived in you, however, I'm happy to hear that our Luxies were great quality and that they helped you achieve the wedding look you envisioned!
Always feel free to reach out to us at info@luxyhair.com if you have any concerns, or need any future help. It will be our pleasure.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“They are simply perfect!! Since the first time that I bought them, I absolutely felt in love and I also advice my friend to buy Luxies because I'm sure that there isn't any other hair extensions in the world perfect like Luxy Hair! I'm Italian and be sure that here no one sells don't such a perfect product. Yes, you have to wait about 20 days because of the shipment timing, but when you get them you will be more than happy!!”
Hi darling Ilaria,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“I’ve been wearing hair extensions for over 10 years now and these extensions are the best I’ve ever had! They aren’t super heavy on my head and they don’t hurt after a few hours of wearing them. Sometimes I even forget that I have them in!”
Hi darling Emily,
Thank you for sharing your 5-star review with us!
I am delighted to hear that your Mocha Brown set is working out well for you, and that the 160g weight set is ideal.
Kindly reach out to us in the future, Emily, if you have any questions. It will be our pleasure to help you.
Warmest regards
xo
Kerry
Luxy Hair Support
“I decided to go for the 160 this time rather than the 120. I use my luxies for volume not length, so this set will last me twice as long. I use half the set and since there are 2 of each size it works out perfect. I wear them ever day. Curl them once on between washes and the curls stay. Half set lasted me 5 good months. I use the older ones for ponytails once I change to the new ones. This is my 3rd purchase with luxy and I couldn't be happier. No tangles and barely any shedding.”
Hi beautiful Jane,
Thank you for taking the time to share your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your 160g Mocha Brown Luxies! We sincerely appreciate your continued loyalty to Luxy Hair, dear Jane.
It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
I sincerely appreciate you sharing your lovely feedback with us, dear Farima!
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Patricia
Luxy Hair extensions
