“These hair extensions are life changing. I feel so much more confident now with thicker hair that looks like it’s my own. Looking into getting the ombré one in the next few weeks.”
Hi beautiful Meaghan,
Thank you for sharing your 5-star review on Luxy Hair!
Meaghan, I am thrilled to hear that you feel your Luxies are "life changing", and that your Dark Brown set has provided you with more confidence.
Thank you for your picture - you look beautiful and your hair is absolutely gorgeous!
Kindly reach out to our Customer Service team for any questions in the future. We're here and happy to help!
Warmest regards,
xo
Kerry
Luxy Hair Support
“So I wanted extensions, and my hair is way too short for these 20” extensions, so I had to cut them, and then either a couple days or a week or two later I see an ad for 16” Luxy extensions that just became available.. and immediately my face turned RED. I was furious because of how much I paid, and how much of my 20” extensions I cut off. They also don’t match my hair colour... I am still pretty upset about it, and I just feel like I waisted my money ($260 to be exact).. But to end this, they are lovely quality extensions.”
Hi beautiful Maddison,
Thank you for taking the time to share your honest feedback with us.
I'm very sorry to hear that your 160g Luxies are not thick enough to create a seamless and natural blend with your short hair, however, I'm happy to hear that the overall quality of your set is great.
As a kind reminder, for those with short hair, we recommend to opt for our heaviest 220 gram set (https://www.bit.ly/luxy220g). This will help ensure that there are enough wefts and hair to create a seamless transition where your real hair ends and the extensions begin. Otherwise, opting for a lighter set may results in the extensions looking "stringy" or unnatural at the bottom.
I also recommend to check out out (https://www.bit.ly/luxypialob) for how to blend Luxies with short hair. I believe you'll find it super helpful.
Please let me know if you have any questions or concerns in the meantime, Maddison, I'm here and happy to help you!
Warmest regards,
xo
Julia
Luxy Hair Support
“I love my luxies. I got mine to wear for my prom, and i did a ponytail. The color match is BEYOND perfect!!!! The only problem i had was that the hair was thinner than my actual hair so it was an awkward break. The wefts filled up my head completely, they were just thinner than expected.”
Hi beautiful Tovah,
Thank you for taking the time to share your honest feedback with us and for sharing these gorgeous photos.
I'm so happy to hear that you love your 160g Dark Brown Luxies and that they are a perfect color match. I'm sorry to hear that they are thinner than expected. As a kind reminder, the 160g set will provide you with natural volume.
Should you wish to have a more voluminous look, you are welcome to opt for a Volumizer Wef. It is an individual 4-clip weft, 7 inches in width, 45 grams in weight and 20 inches in length - the perfect way to add more volume to your existing Luxy Hair set.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi darling Leandi,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I wore my luxies for my bridal shower and they matched perfectly with my natural hair. I received so many compliments throughout the day. The were confortable and easy to blend with my hair. My only complaint is I wish they were a little thicker at the ends.”
Hi beautiful Christine,
I sincerely appreciate your 5-star review.
Thank you for sharing your photos with us - you look incredible! I am delighted to hear that you received lots of compliments on your 160g Dark Brown set, and that this shade is a perfect match for your hair color.
Thank you for your comments regarding the ends of the set. Please note that Luxes are single drawn, so they taper towards the ends to match our natural hair.
Christine, our Luxy Hair team is available by email at info@luxyhair.com. Please feel free to pop us any email at anytime - we'd love to hear from you.
Warmest regards,
xo
Kerry
Luxy Hair Support
“This is my second set of Luxy extensions and I absolutely love them. I wear them everyday for length and they look incredibly natural. Thank you Luxy!”
Hi darling Delaney,
Thank you for your 5-star review on Luxy Hair!
I’m glad to hear how much you’re enjoying your 160g Dark Brown Luxies and appreciate you taking the time to share this lovely photo with us!
It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
