“I really like my luxes overall. The package was great, it arrived on time, the color is true to the website photos. However, I’d just say that it would be better to have a bit more thickness, I know i’ve gone for the 160g only and I could have gone for thicker ones however, I don’t have especially thick hair and I feel like this set would only suit someone with really really thin hair.”
Hi darling Clara,
Thank you for your review and for sharing your feedback with us. I appreciate that you took your time to do so.
I'm delighted that your Dark Brown Luxies arrived on time, and that the color was what you expected. I am sorry to hear that the 160g weight set is thinner than you expected. Our 160g sets are ideal for customers that have an average amount of hair, and want to add some volume and length while still maintaining a natural look.
Clara, I will kindly suggest our [Volumizer weft](https://www.luxyhair.com/collections/volumizer-wefts-collection) can be added to your set, if you feel like you need more volume in the future. Our Volumizer wefts are individual 4-clip wefts, that can be added to an existing Luxy Hair set for even more volume.
If you have any questions or concerns, please feel free to reach out to us by email at info@luxyhair.com. We are always here and happy to help.
Warmest regards,
xo
Kerry
Luxy Hair Support
Hi darling Lindsey,
Thank you for your 5-star review on Luxy Hair!
I’m glad to hear how much you’re enjoying your 160g Dark Brown Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
“I am so in LOVE with these hair extensions. They blend in perfectly with my hair color and are of such amazing quality. I get so many compliments on them too. I am very happy and would recommend these to anyone :)”
Dearest Caroline,
Thank you for sharing your 5-star review!
I am delighted to hear that your Luxies are a perfect match for your hair color, and that you are receiving lots of compliments :)
Please feel free to send us photos of you wearing your Luxies to info@luxyhair.com - we'd love to see them!
In the meantime, Caroline, please touch base with us if we can help you further. It is our pleasure.
Warmest regards,
xo
Kerry
Luxy Hair Support
Hi beautiful Zulema,
Thank you for taking the time to share your positive and honest review on our website!
I'm delighted to hear that your new Luxies feel amazing, and that you think they are a great value - we appreciate your feedback!
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Patricia
Luxy Hair Support
“I bought my first set a year ago bc I was always insecure about how short my hair was since I had to chop most of it off for dying it all the time, these gave me my confidence back, they were easy to take care of, didn’t shed, and blended very well. Overall the best I’ve tried so far, getting my second set soon but in a different color :)”
Hi darling Destiny
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Azra
Luxy Hair Support
Hi beautiful Natalie,
Thank you for taking the time to share your positive and honest review on our website!
I'm so happy to hear that your are enjoying the quality of your new Luxy Hair extensions and that they are silky soft.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Patricia
Luxy Hair Support
I sincerely appreciate you sharing your lovely feedback with us, dear Becca!
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Patricia
Luxy Hair Support
