“I used Luxy hair on my wedding day and they were absolutely amazing. Took 2 days to arrive in Australia, the colour was a perfect match and I had lots of compliments about my long hair! Thanks Luxy! x”
Hi darling Angela,
Thank you for sharing your lovely review with us.
I'm so thrilled to hear that your Luxies looked amazing for your wedding day, the shipping to Australia only took 2 days, and the colour was a perfect match! Who doesn't love receiving compliments on their hair everyday?
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
If you ever have any questions regarding your set, dear Angela, please feel free to e-mail me at info@luxyhair.com. The Luxy Hair Support team responds to all emails within 24 hours, 7 days a week.
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
“I love my luxys. They feel so natural and like real hair. Although, my luxys are a little different in shade from my current hair color, it blends in flawlessly. It would appear that adding so much hair would weigh down your head but this is NOT the case! It feels super lightweight. I would definitely recommend investing in a pair. It creates such a beautiful length and loads of volume.”
Hi beautiful Carina,
Thank you for sharing your wonderful feedback with us.
I'm thrilled to hear that you are so happy with your Luxy purchase, specifically how natural they feel, and how they add beautiful volume and length.
Since Luxies are dyed using a multi-tone adapt system, they can blend with your natural hair even though your natural hair colour may be slightly different!
I would love to see some photos of your braids as well some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Of Course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. The Luxy Hair Support team responds to all emails within 24 hours, 7 days a week.
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
“I am not overly impressed. They are very stringy and the bottom and too chick at the top. The clips puff out all over my head and they do not curl well. Hopefully other people will have a better experience, because so far these Luxy's have been a waste of my money.”
Hi beautiful Christianna,
Thank you for taking the time to leave your feedback.
I'm very sorry to hear that you are experiencing these issues with your Luxies.
I have taken a look at our e-mail history, and was unable to find any messages from your regarding the quality of your Luxies. As a kind reminder, the Luxy Hair support team is always here and happy to help you. We ask that you reach out to us right away if you are unhappy with your set so that we may resolve your issue in a timely manner.
As a valued customer of ours, your satisfaction means a lot to us. I have reached out to you on your personal email address as I would love to discuss this further and come to a fair resolution. Please respond to my email at your earliest convenience.
I'm looking forward to hearing back from you soon.
Wishing you a lovely day,
xo
Azra
Luxy Hair Support
Hi darling Teresa,
Thank you for your review on Luxy Hair, and for your continuous love and support for our brand! We really appreciate it.
I'm so glad to hear that you have been loving every set of Luxy Hair extensions :) We've just e-mailed you with a special offer. Please be sure to check your inbox whenever you have a moment.
I look forward to chatting with you again soon, dear Teresa!
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Nicolle,
Thank you very much for your lovely review on Luxy Hair.
I'm really glad to hear that you really enjoy wearing your Luxies because they make you feel so pretty :) I'm sure you are absolutely stunning! Nicolle, the Luxy Hair team would love to see how you style and wear your set. If you haven't already, please be sure to share some photos with us for a feature on our Instagram page @luxyhairlove. You can share via e-mail to info@luxyhair.com, or on Instagram by tagging @luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We're always here and happy to help you!
Warmest regards,
xo
Takara
Luxy Hair Support
Hi darling Melissa,
Thank you sharing your review with us! I am so happy to hear that you love your Dark Brown Luxies. We truly appreciate hearing these words of positivity from our happy and satisfied customers all around the world.
I would absolutely love to see some Before and After photos of you with and without your Luxies, for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Melissa, if you ever have any questions regarding your Luxies, the Luxy Hair Support team is always happy to help. Simply email us at info@luxyhair.com. We answer all emails within 24 hours, 7 days a week.
Wishing you a lovely day, dearest Melissa
xo
Azra
Luxy Hair Support
Hi lovely Artie,
Thank you for taking the time to leave this great review.
We truly appreciate you choosing Luxy Hair extensions for your wedding day - what an honour!
I would love to see some photos of your wedding look. Please share them on Instagram with the hashtag #luxyhairlove or share them with us via email at info@luxyhair.com.
If you have any questions regarding you Luxies, the Luxy Hair Support team is always happy to help. Simply email us at info@luxyhair.com. :)
Wishing you all the best,
xo
Azra
Luxy Hair Support
“Very soft and shiny hair quality, but wefts are so thick and heavy it feels like I'm wearing a helmet and I don't use all of them only a few.. Maybe I need the 120g instead because the weight and how it feels under my hair is so frustrating :(.”
Hi darling Victoria,
Thank you for taking the time to leave this review. We truly appreciate your feedback!
Based on your description, it sounds like the 120g set may be more ideal for your hair type, to avoid the extensions feeling too heavy. This set comes with 9 wefts of hair instead of 10, and includes slightly less hair on each weft to accommodate a finer hair type.
You are more than welcome, however, to only use a few wefts from your 160g set, if the full set feels too heavy. You can then store any extra wefts for future use. :)
As a kind reminder, the Luxy Hair Support team is always happy to help you choose a set, and give a recommendation on which shade and weight to go with, based on your hair type. Simply email us at info@luxyhair.com.
If you have any other questions or concerns, please get in touch with us at info@luxyhair.com. The Luxy Hair Support team responds to all emails within 24 hours, 7 days a week.
Wishing you a wonderful day,
xo
Azra
Luxy Hair Support
