“The extensions seem to be in really good condition, and the color is perfect. They did have a little bit of a funky smell to them when I opened the box but after washing them once it seems to be much better.”
Hi beautiful Anna,
Thank you for taking the time to share your honest review with us.
I'm so happy to hear that the Dark Brown shade is a perfect match to your hair color. I'm sorry to hear that you didn't like the smell of your Luxies. This is likely due to the dye that is used when dyeing your set. This smell will subside after you wash your set as you have done & once you wear your Luxies a bit more.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I LOVE LOVE LOVE my luxy hair!! It came in a timely fashion. The hair is very neat and soft! Easy to straighten or curl. Thin enough to not show through parts in your hair. Easy to manage and store! Absolutely LOVE LOVE”
Hi beautiful Gabrielle,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your 160g Dark Brown Luxies and that they won't show through your hair. Please be sure to share your Luxy Hair transformation with us - we’d love to see!
If you have any questions in the meantime, Gabrielle, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Waseem,
Thank you for your 5-star review.
I'm really happy to hear you love Luxy Hair extensions and that you feel that they are the best on the market - what an honor!
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I have never had extensions before and was very skeptical that they would look real, but they looked and felt amazing!!! I had them put in for my bridal trial and now I’m so excited for our wedding day.”
Hi beautiful Ella,
Thank you for choosing us for your special day!
I'm thrilled to hear that you're really happy with your first ever extensions. You look so gorgeous - I'm super excited for you to wear them on your wedding day.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Dear Amanda,
I appreciate your lovely comments, Amanda! Thank you for your love and support of Luxy Hair.
Wishing you a wonderful day.
Warmest regards,
xo
Kerry
Luxy Hair Support
“The product is perfect I just chose the wrong color I actually needed black even though I have dark brown hair. The quality is very nice and they give you a lot of hair”
Hi beautiful Yvette,
Thank you for your 5-star review of Luxy Hair.
Yvette, I am happy to hear that you are enjoying your 160g Dark Brown set, and that you feel the set is thick, and the quality is very nice.
As a kind reminder, each Luxy Hair set comes with a tester weft to test the shade in person, prior to opening the set. If the shade is not a good match, I am happy to accommodate a return on any unopened sets within 60 days of purchase.
Please reach out to our Customer Service team if you need any help. We're here and happy to do so!
Warmest regards,
xo
Kerry
Luxy Hair Support
Hi beautiful Maria,
Thank you for your 5-star review! I'm thrilled to hear that Luxy Hair extensions are the best extensions you have ever had.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
