Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I always LOVE my Luxies. They’ve never done me wrong. I will wear them forever. Great quality, long lasting, not to mention budget friendly purchasing options!”
Hi Savanah!
Thank you for reaching out to us. We're thrilled to hear that you are enjoying your Luxies. Please be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your set!
Warmly,
Kerry
Luxy Hair Support
“I’ve been buying Luxy hair clip ins forever it seems……
This color combo Has varied slightly as the Gradient of the highlights seem to change….
But I find that they are lovely and I have moved past just buying the off black…and dark brown separately and blending them….
I really enjoy the juxtaposition of light and dark all in one…
It is so much fun!!
I tell everybody I have extensions…
Because I get compliments all the time!”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I've tried all kinds of hair extensions & honestly noting compares to Luxy. I have purchased over 5 sets of extensions throughout the years. I went ahead & recently purchased the classic dark brown balayage clip-ins & am so in love. Didn't even had to dye my hair & I get so much compliments on my hair. Thank you, for making me feel beautiful! I can't go anywhere without them on.”
Wow, Rosalinda! We're thrilled to hear that you have enjoyed all your five
Luxy Hair sets over the years. We truly appreciate your love and support.
Rosalinda, please reach out to us at any time at info@luxyhair.com - we'd
love to hear from you again!
Hi Marci, thank you for sharing your 5-star review on Luxy Hair! It's
fantastic to hear that you are loving your Luxies and finding them easy to
apply.
“I purchased 20 inch Luxy extensions for my wedding. I was initially hesitant because of the price and was worried about matching them to my hair. They arrived SUPER quickly and I was immediately impressed with the high quality. They feel so soft and the color is beautiful! The “tester weft” allowed me to easily make sure it matched and it was PERFECT. They fit and blended seamlessly with my hair— They had plenty of hair and I actually had a couple extra wefts. These extensions are SO worth it!”
Wow, Brenna! We are so thrilled that our Luxies worked well for your
wedding! Please be sure to tag any photos on Instagram with @luxyhair -
we'd love to see you in your Luxies :)
“I've used Luxy for years and this was my first time trying this shade, they are maybe my favorite color yet! I took them to the salon and she added in some highlights to my naturally dark brown kinky curly hair. (blown out in the photo)”
Hi Lizzi, Thank you for sharing your lovely feedback. We're delighted to
hear that you are enjoying your Luxies. Lizzi, please reach out to us at
any time at info@luxyhair.com, if you have any questions about your set.
We're here and happy to help!
