“Matched my hair color perfectly 5 stars for the color!!!! That being said, I’m only giving 3-4 stars overall because the set I received are VERY thin on the ends compared to the middle & upper part of the extensions. My previous medium set when I purchased the auburn color a couple years ago was not thin on the ends like these. Unfortunately, I’ll need to take these into my hairdresser & pay her cut this ends. I hope that will help some. It’s a shame too because the color is s perfect match, but I won’t be able to add the extra length I desired. I will only be able to add some volume. Please offer the natural red in seamless! The seams/clip areas are thicker than previous my previous medium set. This set is harder to hide in my hair than my previous medium auburn set.”
Dearest Jennifer,
Thank you for taking the time to share your honest feedback with us.
I'm very sorry to hear your 160g Natural Red Luxies are very thin at the ends. I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, Jennifer, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you within a timely manner.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom before you have them cut, so I have a better understanding of your concerns
- If you still have an older 160g set, please send me a photo of an older 4-clipped weft in comparison to your 4-clipped Natural Red weft
Thank you for your cooperation and understanding, Jennifer. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Dearest Brandon,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your 160g Natural Red Luxies. Please be sure to share your Luxy Hair transformation with us - we’d love to see!
If you have any questions in the meantime, Brandon, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“bought these a few days ago and they blend in beautifully! i have a little darker than strawberry blonde hair and this looks amazing on me! you can barely tell they’re extensions!”
Hi beautiful Jaycee,
Thank you for taking the time to review Luxy Hair.
I'm so glad to hear that your Natural Red Luxies blend in beautifully with your hair! Please be sure to email in to info@luxyhair.com with photos of how you style and wear your set - I'd love to see.
Warmest regards,
xo
Takara
Luxy Hair Support
