“They are wonderful. The only thing that I would change would be an 18inch pair. The color was a perfect match. The person who cuts my hair said she could not even tell I was wearing them. I now have two sets and am very happy!”
Hi darling Stacey,
Thank you for taking the time to share your Luxy Hair experience.
I am delighted to hear that your 160g Chocolate Brown Luxies are wonderful and that you have found your perfect Luxy match! I also want to thank you for your 18" suggestion. We'll be happy to keep this in mind for future consideration.
I'd love to see how your Luxies look on you! If you're on Instagram, please tag @luxyhair in your photos. We feature customer images on our Luxy Hair Love Instagram account (instagram.com/luxyhairlove) and I would love to share your photo and feedback as well.
Alternatively, if you do not have an Instagram account you're welcome to send your photos in via email.
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'm always here and happy to help!
Warmest regards,
xo
Julia
Luxy Hair Support
“I love them!
The first time I bought Luxies was 5 years ago when I was living Chicago...and now I bought them again now, here in Italy!
Never seen something this perfect!
Thank you❤”
Dear Valentina,
I appreciate you taking the time to share your feedback and for your long-term loyalty to our brand!
I'm delighted that you love your new Chocolate Brown Luxies and you feel they are absolutely perfect. You look stunning in your photo - wow :)
Valentina, I would absolutely love see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove. Please check our website here: http://www.luxyhair.com/pages/before-and-after for some inspiration. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly reminder, if you ever have any questions now or in the future, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and I wish you a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
Dear Heida,
Thank you for leaving your lovely review on our website!
It's so great to know that you think your new Luxies are truly the best. I'm glad that you are so happy with them :)
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. We are here and happy to help!
Have a beautiful day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“I love my Luxy extensions, I have always had great hair but I always wanted it longer and fuller and now I do. They came so quickly and they were the perfect match. I can’t say enough how much I love them.”
Dear Stephanie,
I appreciate your positive review and feedback, and I'm so glad to know that you love your new Chocolate Brown Luxies!
Stephanie, it's great to hear that your Luxies arrived quickly in the mail and were a perfect match. I'm sure you look amazing in them :)
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I have been very pleased with my Luxy extensions. I currently have a chin length short hair do, and it feels as if my hair is taking forever to grow. I've been missing my long hair for awhile now and decided to try these extensions to play with some length. They've blended very pretty well with my hair and my girlfriends are all amazed that it's not my real hair. The only negative I've noticed is that when I was them (I've washed them twice now) the color is running in the water. I haven't noticed the change in the extensions themselves, just noticed the water has a brown tent. I would definitely recommend Luxy extensions.”
Dearest Michelle,
Thank you for sharing your positive 5-star review with us!
Michelle, I'm so happy to know that you are pleased with your new Chocolate Brown Luxies and that they blend so well in your hair. I can certainly see that! I'm glad that you didn't go ahead with cancelling your order :)
In regards to the colour bleeding during washing, I suggest that first, you only wash them every 15-20 wears if not more. The more they are washed, the dryer they can become and the sooner they will need to be replaced. When washing them, please use sulfate free products and luke warm water to preserve their colour and condition. However, as your hair natural hair appears to be lighter, perhaps them lightening up a bit through colour bleeding won't be so bad :)
Michelle, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are here and happy to help.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dear Brittany,
Thank you for sharing your honest review.
I'm glad to hear that you are happy with your Chocolate Brown Luxies. Is there any other feedback you'd like to share?
Please know, dear Brittany, if you ever have any questions regarding your set, you are welcome to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Nina,
Thank you for leaving a review on your Luxy Hair experience.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Vanessa,
Thank you for leaving a review on your Luxy Hair experience. It was a pleasure to read.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
