Dear Sally,
Thank you for taking the time to share your review.
I'm glad to hear that you are enjoying the quality of your new Chocolate Brown Luxies.
I'm sorry to hear, however, that the curls are falling out quickly. I suggest to take a look at this informative blog post we have up which outlines some tips and tricks you can try to help curls last longer both on extensions and your own hair: https://www.luxyhair.com/blogs/hair-blog/how-to-make-your-curls-last-longer-5-tips. Please give it a try and let me know if it helps.
Sally, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dearest Rhonda,
Thank you for sharing your wonderful review on Luxy Hair!
I'm delighted to hear that you love your Chocolate Brown Luxies and that you get compliments all the time on how beautiful you are :) I'm glad you are enjoying them so far.
Rhonda, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I am always happy to help!
Wishing you a beautiful day,
xo
Patricia
Luxy Hair Support
“My first set of extentions and I love them! Wish I would have ordered a little thicker since they are thinner than my own hair. Also wish they came in a curlier look ti match my own or hold the curling iron curls longer. Overall good extentions and I am happy with them!”
Hi beautiful Kerri,
Thank you for taking the time to share this great review with us.
I'm glad that you are happy with your new Chocolate Brown Luxies especially as your first set of extensions! I do appreciate your feedback for a curlier set. Since Luxies are made from human hair, they can be styled just like your own hair. They will hold this style until worn next, or washed.
In regards to thickness, please know that you can always email our customer support or chat with us on our website to find your ideal thickness by sending us a picture of your hair. Also, we have a helpful video which may guide you further (bit.ly/luxythickness). Now you know that the 160g set is slightly thin for your hair, for your next set, you may wish to consider the 220g weight for the most seamless blend :)
Kerri, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I absolutely love my new extensions. The color blends perfectly with my natural color, and the extensions themselves are silky smooth. They are also very clearly well made and much more durable than other extensions I've seen. I did end up taking my Luxies to my stylist and having them dry cut to blend in with my natural hair better - this is certainly not necessary, but my hair has a lot of layers in it, so it ended up being a good move for me personally. Now that I've had them cut, they're flawless. Even my fiance has trouble telling the difference between my hair and the extensions.”
Dear Toni,
Thank you for sharing your incredible review on Luxy Hair!
I'm so happy that you love your new Chocolate Brown Luxies and that they blend so flawlessly with your hair especially after having them dry cut and blended by your hair stylist. Your hair look absolutely amazing in your photo. I, myself, would not be able to tell that you are wearing hair extensions :)
Please know, dear Toni, if you ever have any questions regarding your set, you are more than welcome to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and have a great day!
xo
Patricia
Luxy Hair Support
Hi beautiful Brie,
Thank you for sharing your feedback!
I'm glad to hear that you are happy with your purchase, and that your new Chocolate Brown Luxies match your hair colour perfectly :)
Brie, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“The extensions have been a lot of fun to play with, I was expecting them to be a bit fuller at the bottom, but overall they are great! Customer service was super responsive!”
Hi beautiful Lauren,
Thank you for sharing your review on Luxy Hair!
I'm happy to hear that your new Chocolate Brown Luxies are fun to pay with. I appreciate your feedback regarding the fuller ends. We do try to maintain a thick weft from top to bottom, however, a small percentage of strands may be shorter to allow for a more natural effect.
I'm also glad, that you really enjoyed the responsiveness of our customer service team - we always do our best, Lauren :)
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“These extensions are the best ones I have ever had. This is m second time buying them over the years and I will continue to stick with Luxy. The chocolate brown matched my hair so well you could never tell it wasn't my real hair! I am SO in love with them.”
Hi dear Paris,
Thank you for your 5-star review on Luxy Hair!
I'm delighted to hear that your new Chocolate Brown Luxies match your hair colour perfectly and look super natural. I appreciate your feedback and support!
Paris, I encourage you to sign up for our Luxy Rewards program as it is an easy way to build up points and redeem for discounts off of future purchases.
To sign up, all you have to do is visit our website (www.luxyhair.com) and click on the Luxy Rewards tab on the bottom left hand corner to create an account. Once an account is created, you can refer friends, leave a review, like us on social media and much more which will all reward points to your account.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It's always a pleasure to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Susan,
Thank you for sharing your 5-star review!
I'm glad that you love your Chocoalte Brown Luxies :)
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
