“This color matched my hair great! Good quality, the only reason for the loss of a star is it looks a little TOO healthy to blend and it sheds a little, other than that, they're great. After another wash they should blend fine.”
Hi darling Kellie, Thank you for sharing your feedback with us. As with any clip-in hair extensions, Luxy Hair Extensions will have some normal and expected hair fallout, especially when you first receive and start using them. Some hair fallout will continue throughout the entire lifespan of your clip-in hair extensions, which is an expected occurrence, since clip-in hair extensions are a temporary solution to long hair. You can minimize shedding by maintaining your hair extensions with utmost care, and gently brushing them before and after each use. The lifespan of Luxy Hair Extensions is anywhere from 3-6 months to a year or longer depending on how often they are worn and how well they are taken care of. In order to keep your extensions in best shape, I highly recommend watching our video on how to take care of Luxy Hair Extensions - https://www.youtube.com/watch?v=XuJvVYtg0pQ If you have any questions, please feel free to contact us at info@luxyhair.com. We are always happy to help, and guarantee a response within 24 hours. Have a beautiful day, xo Ashley Luxy Hair Support
Dear Michelle, Thank you for taking time to leave a review about your Luxies! I'm so happy to hear that you are loving them. If you'd like, please share some photos of you rocking your Luxies on our Facebook page or on Instagram by tagging #luxyhair. We'd love to see how you style your set :) Should you have any questions at all, please feel free to reach out to me at info@luxyhair.com. I'll be happy to help. Warmest Regards, xoxo Liliya Luxy Hair Support
Dear Ikram, Thank you for taking time to share your review with us. I'm very happy to hear that you love your Luxies, and am sorry to hear about the customs fee! As it is stated on our website, all international orders are subject to customs/duties once the package arrives to its destination country. International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees in order to retrieve the parcel. These fees are paid to your local carrier or government and are not collected by Luxy Hair. For more information, please go to http://www.luxyhair.com/pages/shipping-delivery. Please let me know if you have any further questions. I'm here to help. Warmest Regards, xoxo Liliya Luxy Hair Support
Dear Patricia, It's great to hear that your Luxies blend in perfectly! Thank you for sharing your feedback with us :) We'd love to see some photos of how you rock your Luxies. If you'd like, please share on our Facebook page or on Instagram by tagging #luxyhair. If you ever have any questions, feel free to reach out to me at info@luxyhair.com. I'm always here to help. Have a wonderful day, xoxo Liliya Luxy Hair Support
“I absolutely love my hair extensions! I took one star off because one of the two clip wefts came out of the box with a broken clip. I had to sew on a new one before I was even able to wear it.”
Hi dear Michele, Thank you for your feedback! I'm happy that you're absolutely loving your Luxy Hair Extensions. I'm really sorry to hear about the clip - on some rare occasions, a clip may break, which is why we include some extras in the box. I apologize for any inconvenience that this may have caused :) If you have any questions about your Luxies, please feel free to e-mail me at info@luxyhair.com. I'm here to help. Enjoy your Luxies! xoxo Liliya Luxy Hair Support
Dear Yovanka, That's wonderful to hear that your Luxies are a perfect match with your hair! :) Thank you for your feedback. Please be sure to share some photos of you rocking your Luxies on our Facebook page or on Instagram by tagging #luxyhair. We'd love to see! If you have any questions, please e-mail me at info@luxyhair.com. I'm always here to help. Have a beautiful day, xoxo Liliya Luxy Hair Support
“I was so hesitant, never use extension before and did not want to look fake!! I just received my package and try them on.... I just LOVE, LOVE, LOVE it! Feel sexy! In spring time I will order ombreblonde . I can not wait to show my friends my new hair, they'll be jealous....
Thank you so much!
Annick
(From Montreal, Canada)”
“These are the first extensions I have ever had. I was iffy about extensions in general because we have all seen that girl where you can totally tell her hair is fake. I put the extensions on for the first time and fell in love!! I am addicted to them!! They curl great and look super natural! I went home to visit and my mom thought it was my hair! I would highly recommend Luxy Hair Extensions!”
