Hi beautiful Jaime,
Thank you for your 5-star review of Luxy Hair!
Jaime, I am delighted to hear that you love the quality of your Chocolate Brown Luxies, and that the set is easy to clip in to your natural hair.
Our Customer Service team is available by email at info@luxyhair.com, if you have any questions about your set. We're here and happy to help you.
Wishing you a lovely day!
Warmest regards,
xo
Kerry
Luxy Hair Support
“I love them. I tok them to the hairdresser to get them trimmed and angled to match my hair. I also dyed them at home with the same color I use. They make all the difference in the world!! I absolutely love them.”
Thank you for your 5-star review, Nikki! I'm so glad to hear you were able to customize your set to blend with your hair perfectly. Enjoy your Luxies to their fullest :)
Warmest regards,
xo
Takara
Luxy Hair Support
“I’ve never had extensions but knew I wanted them for my wedding. I ordered these and they literally were PERFECT. I had the perfect wedding hair with my luxies in!!!”
“Spanish, Me encanto el pelo, esta fue la mejor decisión que yo tome en comprarlo, se lo recomiendo mucho, mi pelo es largo pero yo lo quería un poco mas largo y en un futuro me voy a comprar mas.
English, I loved the hair, this was the best decision I made to buy it, I recommend it a lot, my hair is long but I wanted it a little longer and in the future I'm going to buy more.”
Wow, what a transformation, Nicauris! You look beautiful with and without long hair. Enjoy your Luxies to their fullest.
Warmest regards,
xo
Takara
Luxy Hair Support
“customer service was quick to respond. I didn't select the right color initially and they helped with the return and selection of a new set to match my hair”
Hi beautiful Lizeth,
Thank you for your 5-star review!
I'm happy to hear your positive comments about our customer service and that our Luxy Hair Support team was helpful in assisting you with a set in exchange.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“Ive had other types of extensions before but they were definitely not the same quality. La hair feels incredible, the shade was exactly as shown. This couldnt be more perfect”
Hi beautiful,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
“Luxy extensions are amazing. They blend very well. They a little darker than I thought but are still perfect. They gave me my confidence back after trying to grow out my undercut that left me with thin hair at two different lengths. I'm so so happy.”
Hi darling Alyssa,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I love these, this is my 4th time getting my luxies, I decided to try to off black this time and i’m sad because they are brown and and not really black at all so i have to dye them but over all i’m in love!”
Hi beautiful Victoria,
Thank you for your honest feedback and for your support over the years.
To kindly let you know, our Off Black shade is a natural black color that has brown undertones that come through in the sunlight. For a pure black, we offer the Jet Black shade, however, since Luxy Hair extensions are made of 100% remy human hair, they can be colored a darker shade by a professional hair colorist.
If you do decide to get them dyed, we recommend that you get the hair colorist to test a one clip weft prior to dyeing the full set, to ensure that you're satisfied with the results. For more dyeing do's and dont's and examples of our customers who had their Luxies dyed/toned, please visit (https://www.bit.ly/colorluxies).
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
