“10 stars if I could rate that high!! The color is absolutely beautiful . I had my bridal trial yesterday and I couldn’t believe how easy they were to put in and take out. My hair stylist has seen so many different types of extensions and she thought these were great!”
Maria, this is such a sweet compliment! I'm glad to hear that you're happy with the color of your Chocolate Brown Luxies, and that your hair stylist thought the extensions were great. Be sure to share some photos of how your hair turned out for the bridal trial!
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Jetsi,
Thank you for taking the time to send us your honest comments.
I am sorry to hear that the color is not what you expected. Jetsi, please note that all Luxies come with a tester weft, so you can test the shade in person, prior to opening the set. I am happy to accommodate a return or an exchange on any sets, as long as the main compartment of the set remains sealed.
Please reach out to our Customer Service team at info@luxyhair.com, if we may help you further with this. It will be our pleasure!
Warmest regards,
xo
Kerry
Luxy Hair Support
Hi beautiful Mary,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you are loving your 160g Chocolate Brown Luxies.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I’ve been buying Luxy Extensions for almost 8 years now, and they always go above and beyond my expectations. They always seem to match perfect, and blend flawlessly. I can’t tell you how many people are shocked to learn that I’m wearing extensions! Between the quality of hair, and amazing customer service, Luxy has won my business for life! ❤️”
Hi darling Hayley,
I appreciate you taking the time to send us your lovely review. I have shared it with our Luxy Hair team.
Hayley, I appreciate your loyalty and support to Luxy Hair. I'm happy to hear that you are always pleased with the quality of the hair, the color matching of our sets, and Customer Service team. We work hard to deliver an amazing product and service to our wonderful customers.
Please reach out to us with any comments or feedback that you may have. We're here and happy to hear from you!
Wishing you a lovely day.
Warmest regards,
xo
Kerry
Luxy Hair Support
“I get so many compliments on my hair. No one could even tell that they were extensions. I was so nervous at first but they are perfect. I highly recommend to anyone searching for extensions to try Luxy. I was hesitant but decided one day to just do it. I’m so thankful that I did.”
Hi beautiful Samii,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your 160g Chocolate Brown Luxies and that no one can tell that you are wearing extensions. Please be sure to share your Luxy Hair transformation with us - we’d love to see!
If you have any questions in the meantime, Samii, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I've never bought any type of hair extensions before nor do I even dye my hair anymore. So I wasnt too sure how they'd feel and was nervous to pull the trigger. But I'm getting married soon and wanted my hair to be full and sexy for the big day. My sister told me about Luxy and I gave it a shot. I bought the chocolate brown/medium. My hair is actually a bit lighter brown and longer than the extensions but they blend so beautifully and look so natural. I actually have been using them all the time, before the wedding lol. I literally tell everyone about how awesome they are. You can wash and dry just like normal hair. Super soft and easy to use. I could go on and on. I highly recommend buying them! Xo ;)”
Hi beautiful Lindsay,
Congratulations on your upcoming wedding day! Thank you for choosing Luxy Hair and for taking the time to share this review.
I’m very happy to hear how much you’re enjoying your 160g Chocolate Brown Luxies and that you will highly recommend Luxy Hair! It would mean a lot to me if you could share your same thoughts on our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
“The product is beyond my expectation. The hair is so soft and authentic. it blends perfectly with my hair!!! And it is also light, without creating burden to your own hair. It increases my volume instantly and my friends couldn't tell that i am wearing fake hair.”
Dearest Bella,
Thank you for your 5-star review. It is a pleasure to read.
That is wonderful to hear that your Luxies exceeded your expectations, and that you find the hair to be soft, authentic, light, and adds volume to your natural hair. I'm pleased that your friends cannot tell that you are wearing hair extensions.
Bella, please continue to enjoy your set and kindly reach out to us, if we may help you in the future. It will be our pleasure!
Warmest regards,
xo
Kerry
Luxy Hair Support
