“Nice color, clips themselves are ok but don’t seem durable (one in particular is very difficult to clip closed on a 3-clip weft). The first time I styled them, I used a very low heat but still found that some of the ends melted and became black. Quite disappointed in that part as I was hoping to curl them and previous ones I had did not really do this. These were much more expensive than the first time I ordered and I am not as pleased with the quality.”
Hi Karin,
Thank you for bringing this to our attention. If you have not already, please email us at info@luxyhair.com and include a photo of the SKU number located on the back of your Luxy box, as well as a photo of all your wefts laid out on a flat surface where we can see them clearly from top to bottom. Our team will keep an eye out for your email. We look forward to helping you further with this.
Warmly,
Luxy Hair Support
Hi Brooke! We’re really sorry to hear that your ends are looking dry after washing - it will be our pleasure to help you. Please respond to this email with a photo of the SKU number located on the back of your Luxy box, and a photo of all your wefts laid out on a flat surface where we can see them clearly from top to bottom. Our team will keep an eye out for your email. We look forward to helping you further with this.
“I’ve never worn extensions before but decided to for my wedding and they were PERFECT!!! It made my braid sooo much better. So many compliments and no one would’ve even guessed that it wasn’t my natural hair.”
“Why do these extensions have a violet hue in them . This is not ash brown balayage at all it looks like one color in total and there’s this ugly purple tone to them when I’m outside and take pictures . The quality is okay not the best . They are shedding already and I barely ironed them .”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Leanna,
We appreciate your 5-stars! Thank you for sharing your beautiful photos as well. The Ash Brown Balayage shade is gorgeous on you and what a perfect blend with your natural hair.
Leanna, please enjoy your adorable baby :)
Warmly,
Kerry
Luxy Hair Support
“I absolutely love them. They matched my hair very well, and I'm so happy there was so many options to pick from.
They stay curled or wavy for a couple days, all I have to do is a few touch ups in the morning.
I cut them to shape to my natural hair a little more. I recommend that to anyone buying extensions.
On the other hand, there is quite a bit of hair that falls out of them. I'm pretty gentle with them and I only wash them every 10 days worn like it suggests, but hey, what can ya do.
I've seen people spend twice the amount that I did for extensions just for them to look terrible and not blend well. These are where it's at.
All in all, a wonderful set of extensions”
“The hair extensions blended with my hair color perfectly! I have an ash brown balayage with light toned blonde highlights, so the balayage extensions matched well :) very easy to apply in at home for special occasions or every-other-day look. Very stylish”
Thank you for your review, Christina! We're glad to hear that your Ash
Brown Balayage Luxies blend in well and are the perfect color match. Enjoy
them to their fullest :)
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
