“I purchased these for my wedding so my hair would look fuller and it was amazing! My hair looked fantastic. The color matched mine pefectly! Theyre easy to use too! I was able to use them on my honeymoon several times with no difficulty. (I’ve never used extensions before and wasn’t sure I could pull off putting them in on my own)”
Dear Dori,
Thank you for taking the time to share these stunning photos with us - your hair looks amazing and your wedding looked like a dream! I hope it was everything you wished for and more.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Sofia,
Thank you for taking the time to leave us your honest review!
I am so happy to hear you find your new Luxy Hair extensions really soft and shiny. To kindly let you know, our Ash Blonde shade features golden undertones throughout so I apologize if there was any confusion about this.
All Luxies have a sample weft stored in the small compartment at the bottom of the box. This weft can be used to determine if the shade is a good match. If the shade is not an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.
If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Jennifer.
Thank you for your 5-star review! I am thrilled to hear you love your 160g Ash Blonde Luxies.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Aleksandra,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your Ash Blonde Luxies - please be sure to share your Luxy Hair transformation with us - we’d love to see!
If you have any questions in the meantime, Aleksandra, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Julia
Luxy Hair Support
Hi beautiful Kimberly,
Thank you for taking the time to share your honest feedback with us.
I'm happy to hear that you really like your new 160g Ash Blonde Luxies, however, I'm very sorry to hear that your Luxies are shedding a lot. I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, Kimberly, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you in a timely manner.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Thank you for your cooperation and understanding, Kimberly. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I just want to say thank you for always providing me with the best extensions I could’ve imagined having! I’ve bought Luxies for about 5 years now, took a little break, but recently had a baby and all my hair was falling out, leaving me very self conscious. My hair wasn’t thick anymore so I bought another set of Luxies and I still love them to this day! Getting back into the workforce and having so many new opportunities in my life, I can now feel confident and better than ever.”
Hi beautiful Madilyn,
Thank you for taking the time to share this lovely review with us! It was a pleasure to read.
I'm very happy to hear that your Luxies have given you confidence after having your baby - congratulations! I also appreciate you taking the time to share this stunning photo with us.
It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
“Even after washing, toning and dyeing the hair, it's still maintaining the silkiness and smoothness that was present when I first bought them. Of course, with proper maintenance, they will last much longer. As someone who frequently purchases hair extensions and has a lot of knowledge with them, I can happily say I'd refer a friend without a doubt. A very satisfied customer I am.”
Hi darling Jessica,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies so much even after washing, dying and toning the hair. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words, Jessica. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Patricia
Luxy Hair Support
