“My hair is pretty fine and it blended into me hair very well. The colour matched my hair perfectly. The length is gorgeous and they feel amazing. I am absolutely in love.”
Wow, Mallory!
We are thrilled to hear that you are loving your 160g Platinum Blonde set. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your set!
Warmly,
Kerry
Luxy Hair Support
“I am LOVING my Luxy Extensions! I've used other brands before but the quality of Luxy definitely stands out. I chose to start with Platinum ro make sure the red I dyed them was vibrant and it worked BEAUTIFULLY! Very happy with my purchase!”
Wow, you look incredible, Jillyan!
Thank you for sharing your photo with us. We're so happy to hear that you custom-dyed your Platinum Blonde Luxies for the perfect shade for you.
We're here to help at info@luxyhair.com, if you have any questions. We'd love to hear from you again!
Warmly,
Kerry
Luxy Hair Support
“Amazing! Feel great. And makes me so happy to have long hair again! Clips are durable and heavy duty. My fiancé loves them on me and they match perfectly! I highly recommend! And I want to try the halos next! And did I mention the little round box is the cutest!”
Hi beautiful Mikayla,
Thank you for your lovely feedback.
Mikayla, I appreciate you sharing your photos. You look absolutely beautiful and I love our Platinum Blonde shade on you! Be sure to tag any Instagram photos with @luxyhair, so that we may see some more photos of you.
Kindly feel free to reach out to us at info@luxyhair.com, if you have any questions in the future. It will be our pleasure to help you!
Warmest regards,
xo
Kerry
Luxy Hair Support
“Blended seamlessly with my own hair. Color was perfect to my natural hair color matched perfectly. Blonde was so shiny and natural looking. The version I had was 20 inches and they were a perfect length .”
Thank you for your kind review, Courtney! I'm really glad to hear that Platinum Blonde Luxies blend in seamlessly with your own hair. Enjoy them to their fullest :)
Warmest regards,
xo
Takara
Luxy Hair Support
Thank you for your review, Lisette! I'm glad to hear that your Luxies still blend despite the color not matching 100%. Kindly keep in mind that you can also have your extensions custom-dyed or toned to blend in perfectly, if need be.
Warmest regards,
xo
Takara
Luxy Hair Support
“I ordered the thinner extensions and when I first opened the box I was nervous they were too thin. Once I got them out and styled them they were perfect for my hair! I ordered platinum and it was a little more golden than my hair but after I dunked them in a purple shampoo bath (dunked them then immediately rinsed) they were a perfect match! I feel so much more confident in my Luxies and they look soooo good!”
“I love Lucy hair but did notice after the first wash the texture of the hair completely changed & look as tho they have thinned out a lot already. Only have washed the one time & they aren’t as thick & voluminous as they were when I bought them. Also, I know there’s a lot of different types of hair but every time I put them in they show. The area where the clip is extremely thick & bumpy on my head. Making it visible & obviousl”
Hi beautiful Britney,
Thank you for taking the time to share your honest feedback with us.
I'm very sorry to hear the quality of your Luxies changed after you washed them & that they aren't as thick/voluminous as when you purchased them. Also, I'm sorry to hear the clips are bumpy on your head. I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, Britney, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you within a timely manner.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Also, please answer the following questions on the general care your Luxies have received:
- How did you wash your Luxies? Did you dilute the shampoo in a sink/deep container or did you put it directly onto the hair?
- Did you wash the set all together or weft by weft?
- What specific shampoo and conditioner did you use?
- How long did you leave on the conditioner?
- Did you air dry or blow-dry your Luxies?
- Did you try a deep conditioning treatment?
Thank you for your cooperation and understanding, Britney. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
