“First time buying extensions and these are cute and make a difference, but they fit sort of big ... and I have a pretty big head already. I notice they kind of show by my ears. Also I noticed I have to use a clip to clip my hair from the back in order to better hide where they lay. It’s a 4 star cuz I love it gives me dramatic length.”
Hi beautiful Maribel,
Thank you for taking the time to share your honest feedback with us! I'm happy to hear you're loving your Halo extensions for added length. Feel free to send over some photos of your hair with & without your Luxies applied & I'll be happy to offer some blending tips.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“Wow first time trying Halo extensions and I’m SO impressed, I’ll never go back to regular extensions. It would have been nice if they added an additional clip-in piece for the back of your head just to help blend better, but I just took it to my hairstylist and she helped it blend better :)”
Dear Paige,
Thank you for taking the time to send us your comments.
I am happy to hear that you are enjoying your Dirty Blonde Halo set. I also appreciate your suggestion for another clip at the back for more hair for blending, and will pass this onto our Product Management team for consideration.
Paige, please reach out to our Customer Service team at info@luxyhair.com, if you have any questions in the future. It will be our pleasure to help you further.
Warmest regards,
xo
Kerry
Luxy Hair Support
“First time trying both Halo extensions and the Luxy brand and I’ll probably never go back. It’s SO SO easy to install and the hair is by far the best quality I’ve ever had in my 10 years of using extensions, I can go through an 8h workday with no matting or shedding. I do wish Luxy included an additional clip-in piece for the back of the head just to help it blend better, but I took it to my hair stylist and she was able to make it blend with my natural hair better. So so impressed.”
Your hair looks gorgeous, Paige! I'm so glad to hear how easy you find them to install. Noted about the additional clip for the back - I'll pass this along to our Product Manager for consideration.
Enjoy your Luxies!
Warmest regards,
xo
Takara
Luxy Hair Support
“I love my luxy halo. I have very thin hair with zero volume and zero texture. This halo has completely changed my confidence and my hair game. I had the luxy seamless clip ins before this halo and found that it ripped out my very fine hair so i was very excited when this Halo came out! My only wish is that they had a seamless halo collection because where the halo ends, all of the stitched come together and poke through my thin hair. Please make a seamless halo line!!!!”
Hi beautiful Emma,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your Halo extensions and that it has helped boost your confidence. I will be sure to share your request for a Seamless Halo with our Product Development team for future consideration.
If you have any questions in the meantime, Emma, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I was shocked to see that the Luxy extensions that the luxy team suggested for me fit my hair color perfectly- it was if it was actually my own hair. I love how they look and how easy it is so quickly put on.
The only downside (and I am not sure if I am the only one with this problem) is that the halo circumference length seems to be too long for my head. For instance, I have a small head and using the small wire fits my head size- however, the hair extensions wrap around too high/close to my ear making it very difficult for me to tuck my hair behind my ear without the extension lace pushing out my ears- if that makes sense? For instance, I can’t really do a half hair up/down do because of this issue and because the thick lace/hair extensions are too close to my ear that they stick out- I’m not sure how to fix this issue but this is the only downside for me. I can only really wear my hair completely down with them on because of this issue”
Thank you for such a detailed review, Rachel! We appreciate all of your feedback. Regarding the Halo length - can you please email me back with a photo of your hair parted with your Halo ontop, so I can see the length issue you describe?
I look forward to helping you further, Rachel.
Warmest regards,
xo
Takara
Luxy Hair Support
“I have enjoyed my new 20" Dirty Blonde Halo - 20" (180g). Very easy to use very quick to get ready for the day. Looking forward to having another set to switch off and on.”
Hi beautiful Claudia,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you are really enjoying your Dirty Blonde Halo.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
P.S. Have 5 seconds? Please let us know how we’re doing here: https://www.surveygizmo.com/s3/4605480/Luxy-Hair-Post-Purchase-Survey-2
“Love the hair itself, but no matter how you style the string does show. Should have clips sewn on edges where stings attach on each side to be more secure.”
You look beautiful, Lisa! Thank you for your feedback as well. I'll pass it along to our Product Manager for consideration.
Warmest regards,
xo
Takara
Luxy Hair Support
