“I ordered the Mocha Brown Halo but realized the color was too light so I had to exchange it. I dealt with customer service and they were honestly so helpful. I appreciate them being able to take the extensions back with no hassle.”
Hi Nahel, we are glad we were able to help you with ensuring your exchange went smoothly! We really appreciate you taking the time to share this review, and hope you are enjoying your Luxies to their fullest.
“I have Purchase my first halo hair extensions from Luxy. I want to say I was thrilled . They are gorgeous and blended with my hair so well. They felt so light on my head compare to clip in extensions. Only thing I am always so self aware of is the halo clear band on top of my head showing . My hair is dark and it’s noticeable . Other than that they are amazing and I proof recommended to anyone !!!!”
“I've had so many extensions over the years, different brands + styles. I tried Luxy because they kept popping up and I wanted to give halos another try. So here's a very honest review:
The quality and thickness of the hair is top notch. I just made a second purchase (this time clip ins) because I was really happy with the way the hair looks and feels. I've also heat styled regularly and washed them several times and the hair is still great.
I've realized halos just aren't for me, I feel like no matter what size band I use they're either too loose or too tight on my scalp, but that has nothing to do with Luxy. In fact compared to the last halo I bought these straps are way more comfortable and the halo came with several sizes so you have options; so if you like halos you'll probably love these ones.
The only downside I found was the clips did come unsewn pretty fast. I was able to fix them pretty easily, and it may have been from washing them and allowing the heavy wet hair to hang vertically putting too much weight on the clips. It didn't bother me enough to not repurchase from them though - so I'm hoping the clip in set won't do the same! I'll be sure to update.
Overall, would definitely recommend for quality over other sets I've purchased!”
Hi Mikayla!
Thank you for such a detailed and honest review - I really appreciate it, and it was a pleasure to read.
I'm so glad to hear how happy you are with Luxies. We really appreciate your love and support. I'm very sorry about the issues you experienced with your Halo set not working. I'll certainly pass all of your feedback along to our Product Manager - we are considering adjusting some of our wire lengths right now.
Enjoy your Luxies to their fullest, Mikayla, and please keep in touch with our team at info@luxyhair.com if you have any questions or concerns - we'll be happy to help you.
Warmly,
Takara
Luxy Hair Support
Hi Grace,
Thank you for taking the time to send us your honest comments.
I am happy to hear that you are pleased with the quality and price of the hair. I am sorry that the Halo looks too perfect and not natural. Please reach out to our Customer Service team at info@luxyhair.com, so that we may help you with some blending tips.
I look forward to hearing from you soon!
Warmly,
Kerry
Luxy Hair Support
“My hair is uneven and the extensions I bought were long-making it look a bit unnatural.
I love wearing them but I would like for the hair to hold a tighter curl. This might make a difference.
My head seems to be smaller than the xs band.
I’ve listed a few small issues but wearing them out weighs how they make me feel, beautiful.”
Hi Vanessa!
Thank you for taking the time to share your honest feedback with us.
I'm so happy that your Luxies make you feel beautiful. I'm sorry to hear you are having trouble blending your set with your hair. Here is a helpful support article that covers blending tips and tricks: https://www.luxyhair.com/blogs/support/my-extensions-dont-blend-with-my-hair-how-can-i-blend-them-in. If you still feel you are having trouble with blending or the size of your wire, please feel free to emails us at info@luxyhair.com with some photos of your hair with and without your Halo applied and we will be happy to help you.
Warmly,
Aleksandra
Luxy Hair Support
“My hair is naturally thin and fine and with these i finally have that long thick hair Ive always wanted! The wire does sit back a bit farther than how ive seen in videos but i also have a big head so that might have something to do with it”
Those curls are beautiful, Kyra! I'm so happy to hear that Luxies help you achieve the long hair you've always wanted. Enjoy them to their fullest. 💗
Warmest regards,
Takara
Luxy Hair Support
Dear Sara,
Thank you, Sara! We appreciate you taking the time to rate us as 5-stars.
Sara, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your Luxies.
Warmest regards,
xo
Kerry
Luxy Hair Support
