“I’m pretty mad at myself for spending $300 on these weak extensions. I can’t even use them for length as they are THIN and STRINGY. These are so over priced for what you receive and it’s pretty upsetting. Don’t waste your money - go to Zala or Bellami if you’d like thick full ends.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Nour, we are so delighted to hear that your Mocha Brown Balayage Luxies
are your perfect match! It's fantastic that you are loving their quality.
We'd love to see your photos, so be sure to tag us with @luxyhair.
“I have dark brown hair and was kind of nervous buying a set that had balayage. I reached out to one of the Luxy employees (who was so helpful) and ended up ordering a set. I LOVE THEM. They blend so well still, even with my hair being short, thin, and one solid color. I love the length and feel of these extensions. The seamless clips are so comfortable. Highly recommend! And I love that now I have more options to spice up my hair!”
Hi Tanya, thank you for your 5-star review. We're so happy to hear you're
pleased with the support you received from our team & that your Balayage
Luxies blend well with solid colored short hair. We’d love to see your
photos! Be sure to tag your images with @luxyhair. If you ever have any
questions, feel free to reach out to info@luxyhair.com. Our team is always
happy to help.
“Perfect length and color, Thank you so much Luxy for being so amazing so quick, the ordering process and shipping my set came a day earlier than I expected the hair itself has thickness all the way to the end to the root. This is a brilliant company with brilliant hair you cannot go wrong in purchasing this brand and trust me I know I had a terrible experience with another company prior to ordering these and boy have I learned my lesson I am now a forever forever customer loyal to Luxy hair extensions, do yourself a favor look no further, you won’t regret it. Don’t waste your time anywhere else I wish somebody would’ve told me that when I was looking for a new set prior to purchasing these. For a ordinary starving artist, mother, and wife in the year 2021 and trying to make it better than 2020, just the perfect amount of confidence I needed for this year! I cannot thank you enough so very much Luxy Hair!
Sincerely,
Misti Jordan
file:///var/mobile/Library/SMS/Attachments/96/06/99345353-C1EE-41FC-A5F3-7FDE65FEB345/FullSizeRender.heic”
Wow, Misti! We are truly blown away by your positive review. We're so happy
to hear that your Luxy Hair experience has been so wonderful. We truly
appreciate your love and support!
Hi Maria, thank you for sharing your 5-star review on Luxy Hair! We're delighted to hear that your Luxies are blending perfectly and earning you lots of compliments. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
