Hi Mina, Thank you for your 5-stars! That is wonderful to hear that you are
pleased with the quality and color of your Luxy Hair set. Be sure to tag
any photos on Instagram with @luxyhair - we'd love to see you in your set!
“I really like the quality of the halo, the hair is nice and natural feeling. It does look good and matches with my natural hair. My only complaints are that the translucent thread of the halo is somewhat visible especially where the hair is parted but can be camouflaged with a headband, and that the hair could be a bit thicker”
Hi Subun,
Thank you for taking the time to send us your feedback.
We're delighted to hear that you are enjoying your Halo set. Please feel free to reach out to us at info@luxyhair.com, with some tips and tricks on concealing the wire, such as using a root touch-up spray on it.
We look forward to helping you further!
Warmly,
Kerry
Luxy Hair Support
“I really do love when I put in my halo the feeling of long hair and I really love it. My only complaint us after styling I gout some melted end pleases”
Hi Tyler,
Thank you for sharing your comments.
We're happy to hear that you are enjoying your Off Black Halo set. As a kind reminder, we do suggest a low heat setting of 120C/250F for any heat tools. Our Luxies are coated with a silicone-coating to preserve the nutrients in the hair, and this may be the melting that you experienced. Kindly reach out to us at info@luxyhair.com, if we may help you further with this.
In the meantime, please continue to enjoy your Luxies!
Warmly,
Kerry
Luxy Hair Support
“I have tried almost all hair extensions, and halo is by far my favorite! The hair is full from top to bottom and it blends so well with my real hair!”
Hi Abby,
We really appreciate you sharing your lovely feedback with us.
Abby, please be sure to tag any photos on Instagram with @luxyhair - we'd love to see photos of you wearing your Luxies!
Warmly,
Kerry
Luxy Hair Support
“I really love the halo extensions. It takes me literally like one second to put them on and they stay on all night, one night I even accidentally slept in them and they looked fine in the morning, shockingly. I will say it does give me a little headache but I'm sure if I put the looser tie on that it wouldn't. I would definitely buy again- probs don't need to though as they have held up for a while and are still in perf condition.”
Hi Jacqueline! Thank you for taking the time to leave your honest review. We’d love to see your photos! Be sure to tag your images with @luxyhair. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
“I am absolutely in love with my new halo!! The hair is in such good condition and quality for a great price too with the amount of grams. It blends so well with my own hair when I put it on and it is super comfortable that I can wear it for long hours every day!”
Hi Maria,
Thank you so much for sharing your kind review! We're pleased to hear that you're satisfied with the quality, comfortability, and blend of your Luxies. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
Wow, Melissa!
Your Halo is a perfect blend and you look gorgeous. Thank you for sharing your photos and experience.
If you have any questions, please reach out to us at info@luxyhair.com. We'd be happy to hear from you.
Warmly,
Trish
Luxy Hair Support
“I love my halo, I bought the 20 inch because I wasn’t sure how long id like it and had my hairdresser cut it down to 16. I’m only 5 feet tall and the 20 was just too long for me. These pieces are great and I definitely appreciate the side pieces but the hair is not the best quality. It’s good just not amazing. A lot of the pieces have broken hair even though I take very good care of them. They also get stringy very fast. My natural hair is not stringy so there’s a disconnect there. All in all for the price it’s a great purchase but not anything amazing. At this price point it’s a decent buy.”
Hi Eliza! We’re really sorry to hear that you’re unhappy with your Luxies -
it will be our pleasure to help you. Please respond to this email with a
photo of the SKU number located on the back of your Luxy box, and a photo
of all your wefts laid out on a flat surface where we can see them clearly
from top to bottom. Our team will keep an eye out for your email. We look
forward to helping you further with this.
