“I have been buying Luxy hair for awhile now and I am so happy! I used to buy from another company when I was a teenager and it always seemed like the hair was too thin on the weft and that the set fell apart within three months. I ordered my first sets of Luxy extensions after watching a Youtube add. I fell in love as soon as I opened the box. Every time the hair is long, thick, soft and blends so well with my hair!”
Hi beautiful Amanda,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that your Luxies are long, thick, soft, and blend perfectly in your hair.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Azra
Luxy Hair Support
“So I’ve been debating on purchasing hair extensions for a while now and finally decided to do so since I wanted to have beautiful full hair for my wedding. I researched and came across Luxy and I really liked the brand, I loved their YouTube videos/tutorials and their website. I loved reading about their company so I decided to order my first set of hair extensions from Luxy! I received my Luxies rather quick which was a plus for me. I ordered seamless off black and the color matched perfectly. The reason why I ordered seamless was because I wanted hair extensions that were comfortable especially since I was planning on using it for on wedding day. My only disappointment is that since I have medium to thick hair, 180 grams wasn’t enough hair for me so unfortunately I won’t be able to use them for my wedding as I wanted. I did message Luxy prior to ordering and they suggested ordering seamless if I have average thickness hair or 220 grams if I have thick hair. I regret not ordering the 220 grams since I was going back and forth between both. Fortunately, Luxy was able to find a solution for me and I am quite satisfied. Other than the issue I had, Luxy Hair extensions are wonderful, silky, beautiful hair that feel great and look like your actual hair.”
Hi beautiful Rosennie,
Thank you for taking the time to share your honest feedback with us.
I'm so glad to hear that you decided to choose Luxy Hair because you liked our brand and story. I'm sorry that the Seamless set was not enough hair once you tried them on, however, I'm happy that you were able to order a few more spare wefts to add thickness to your current set. I'm sure you're going to look absolutely stunning on your wedding day. Please share photos with us after - we'd love to see!
If you have any questions in the meantime, Rosennie, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Patricia
Luxy Hair Support
“So I’ve been debating on purchasing hair extensions for a while now and finally decided to do so since I wanted to have beautiful full hair for my wedding. I researched and came across Luxy and I really liked the brand, I loved their YouTube videos/tutorials and their website. I loved reading about their company so I decided to order my first set of hair extensions from Luxy! I received my Luxies rather quick which was a plus for me. I ordered seamless off black and the color matched perfectly. The reason why I ordered seamless was because I wanted hair extensions that were comfortable especially since I was planning on using it for on wedding day. My only disappointment is that since I have medium to thick hair, 180 grams wasn’t enough hair for me so unfortunately I won’t be able to use them for my wedding as I wanted. I did message Luxy prior to ordering and they suggested ordering seamless if I have average thickness hair or 220 grams if I have thick hair. I regret not ordering the 220 grams since I was going back and forth between both. Other than that, Luxy Hair extensions are wonderful, they fell great and look like your actual hair.”
Hi beautiful Rose,
Thank you for taking the time to share your honest feedback with us.
I appreciate your kind words regarding our brand, YouTube, and website, and am delighted to hear that your Off Black Luxies were a perfect match.
In regards to the thickness, I am very sorry that the 180g set was not thick enough. Rose, did you reach out to the Luxy Hair Support team upon receiving your Luxies? I do not see any messages from you, and we are always happy to help to ensure that you are 100% satisfied with your purchase.
In the meantime, I am happy to let you know that we have a new Volumizer Weft collection. This allows you to purchase an extra weft to wear with your current set, to give you that boost of volume that you need. You can check out this collection here: www.bit.ly/luxyvolumizer.
If you have any questions in the meantime, Rose, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Azra
Luxy Hair Support
“I love these!!! Customer service was so helpful! I was recommended jet Black but when i received them, they didn’t match my hair. Communicating with cs , return and exchange was done effortlessly and quickly! The hair is so soft, i had to have them layered due to my short blunt cut but now they blend effortlessly. I have quite thin hair so the wefts are perfect to blend! Ive worn them 6-7 times, they don’t necessarily keep the curls and they tangle quitr easily but overall i am very happy with these!!!”
Hi dear Leane,
I sincerely appreciate you sharing your lovely feedback with us!
I am delighted to hear that you’re enjoying your shopping and exchange experience with us was quick and easy, to ensure that you received your perfect Luxy match.
In regards to the extensions holding a curl, I recommend to check out this helpful blog post, for some tips and tricks on how to make your curls last longer: www.bit.ly/luxyhowtocurl
If you have any questions in the meantime, Leane, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Azra
Luxy Hair Support
Hi beautiful Kelly,
Thank you for your review on Luxy Hair.
I'm sorry to hear that your Seamless Luxies weren't a great blend for your hair. Have you heard about our new Volumizer wefts (www.bit.ly/luxyvolumizer)? These are 4-clip wefts that are 45 grams in weight and are great for adding additional volume to your hair. Perhaps a purchase of this weft will help complete your look :)
Please let me know if you have any questions about our Volumizer wefts. I'm here to help!
Warmest regards,
xo
Takara
Luxy Hair Support
Thank you for your review, Amanda! We're delighted that you love the quality of your Luxy Hair extensions.
Seamless extensions are different from our Classic collection in how they are manufactured, although, we find it all just comes down to personal preference. Seamless extensions have a silicone base, which means they have a unique stretch and more movement and flexibility, while our Classic collection has a fabric stitched base. Our Seamless extensions are 50% thinner at the base of the wefts than our Classic extensions. Both collections are good for different hair types and purposes, which you're welcome to read more about here: https://www.luxyhair.com/blogs/support/what-is-the-difference-between-your-classic-and-seamless-extensions
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Azra
