“I love my mocha brown extensions! They blend so well with my hair people always assume it’s real. I’ve had mine for over a year and they still feel and look great!”
“I order first-time regular hair extensions and I was obsessed with the hair so I order another one but seamless and I was so disappointed with the hair.
They are very thin at the end, splitting and not fitting.
The worst thing is you can not return them even if you show them photos and videos to prove the fault it's on their side and only what they can offer you is USD 20 back.
I am very disappointed and do not recommend ordering hair extensions from this company because you can not refund them and you lose money so please be careful and order from another company .”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I lost 80% of my hair from a chronic illness and these extensions gave me my confidence back INSTANTLY! The color is perfect and they’re so nice to have, shockingly comfortable enough on your head to have them in all day! I highly recommend these extensions”
Wow, thank you, Crystal! We're so happy to hear that your first experience
with Luxy Hair is amazing. Please reach out to us at any time - we'd love
to hear from you again.
“I absolutely love them! The extensions looked so natural, felts so light and perfectly matched the color of my natural hair. I wore them for my niece’s wedding and danced like crazy as I felt so confident on them. Thank you for this amazing product”
Hi Ibtihaj! We're thrilled to hear how naturally the Mocha Brown shade matched with your hair & that the 180-gram weigh felt lightweight. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
“Thank you Luxy for giving me my confidence back after losing a lot of my hair from hormonal changes and having to chop it. These are the best extensions EVER.”
Hi Shelby,
Thank you for your 5-star review. We are absolutely thrilled to hear that your Luxies have given you your confidence back. Please continue to enjoy your set!
Warmly,
Luxy Hair Support
