“These we 4 perfect option to add volume for my dream wedding hairstyle. The color and texture was great and no one could tell I had extensions in. They still look good after being pinned and tortured all day can't wait to try them for a night out!”
Hi Paige,
Wow, gorgeous color and blend. Thank you for sharing and we are thrilled to hear that your set worked well for your wedding. Please continue to enjoy your Luxies!
Warmly,
Kerry
Luxy Hair Support
“I'm normally blonde, and have always loved my Luxy ash blonde extensions. I recently went dark with my hair, and wanted to find a set of extensions to match my new color. Not only is chocolate brown a PERFECT match, but the hair is the same beautiful quality I expect from Luxy, and have experienced with my other extensions from them. I have gotten so many compliments on these, and they truly look like a seamless part of my natural hair. Love them!”
Wow, thank you for sharing this feedback, Andrea.
Andrea, please feel free to tag any Instagram photos with @luxyhair - we'd love to see you wearing your Luxies!
Warmly,
Kerry
Luxy Hair Support
“I originally bought these in the Summer of 2021 and I was incredibly pleased! I took great care of them and they lasted a really long time. I recommended them to all my friends and thought I had found my go to brand. In April of 2022 I purchased a second set, and these were significantly different. I found multiple gray hairs in different wefts along with course fibers that were colored red. The texture of the hair itself was also course. Due to the rough texture it was hard to style. I reached out to support and they simply told me to "deep condition" them as a resolution. Considering I have not worn them very much and have not treated these any differently than my first set, I do not see how deep conditioning will get rid of the gray hairs. As someone who has yet to develop gray hair, it was a bit embarrassing when someone pointed them out to me. I was happy and sad to learn that they were not mine and that they were the hair extensions that I had paid a pretty penny for.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I have been ordering from Luxy hair since my first set of extensions in 2014. I’ve tried the classic, seamless, and now the ponytail all I’m chocolate brown and I am in love!! No need to shop anywhere else. They all blend seamlessly and match beautifully! So thankful to luxy hair for boosting my confidence and meeting my hair goals”
Hi Hannah, we're delighted to hear your Luxy Hair experience. Please be
sure to tag any Instagram photos with @luxyhair - we'd love to see you in
your set!
“I LOVE, LOVE, LOVE my Luxy Hair extensions. I’ve been a “Luxy girl” for several years now and I can tell you that I can’t tell you how glad I am that I found Luxy hair. I have a serious medical condition and it has caused me to lose a lot of my hair, but Luxy Hair has given me back the volume and lift that I had before I got sick. I will NEVER be able to tell how that makes one feel. As women we are always defined by our hair, and I’ve never minded that. But it has been hard since being I’ll and losing so much. But I will forever be grateful to the entire Luxy team for their kindness and sensitivity, and just their true care and compassion when you need assistance. I will be a customer for as long as I am able!”
Hi Gail, wow, thank you so much for sharing with us. Our team is delighted
to be able to help you, always. That's why we're here! Enjoy your Luxies,
Gail.
