Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I love it! I absolutely love that I can wear it some days and not others. Friends that have extensions have a lot of breakage to their natural hair and never looked as good as the first application. Not with this. It always looks good with no damage to my natural hair.”
Hi Jamie, We're thrilled to hear that you absolutely love your Luxy Hair set. Pease be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your set :)
“I was really excited to try the halo I’ve always used the clippings which were awesome and always works for me. I thought that I could try the halo and make my life a little bit easier and have it done quicker. Unfortunately it did not work out for me. I can’t get it to go in with my hair, and my hair is about an inch and a half below my shoulders. I also cannot get it to sit on my head like the videos or everybody else it’s very awkward. I wish I would have done the clippings and stick to what I know works for me. Especially bc it is not cheap and you cannot return it once you open the box. Even if you have never truly wore it. Super bummed. So if you are used to clip ends and haven’t tried the halo I would suggest you stick to let you know. Unless you have all the money in the world and you can just afford to buy another set. I did also buy the ponytail on top of the halo and I must say the ponytail is a rad! You should get that as well if you’re getting clippings or halo whatever… You must get a ponytail hair extension! It’s so easy quick and it looks so beautiful. I feel like Ariana Grande LOL”
Hi Amanda, we're happy to hear you're loving your Ponytail and will be
happy to help you with blending your Halo. Please respond to this email
with a photo of the SKU number located on the back of your Luxy box, and a
photo of all your wefts laid out on a flat surface where we can see them
clearly from top to bottom. Our team will keep an eye out for your email.
We look forward to helping you further with this.
Hi Anna! Wow, thank you for your great review. We're thrilled that you feel
your Luxies are the best extensions. If you ever have any questions, feel
free to reach out to info@luxyhair.com. Our team is always happy to help.
Yay, Karina! It is wonderful to hear that you are enjoying your Halo set.
Please reach out to us at any time at info@luxyhair.com - we'd love to hear
from you again!
“Was worried about the color blending in with my grey hair and I cannot believe the match! It blends in beautifully with my hair, looks natural and you CANNOT tell I am wearing it! My daughter is impressed and is ordering her Luxy soon. My hair is long, thin and grey. You cannot tell I'm wearing my Halo at all, just love it!”
Hi Carol! Wow, thank you for your lovely review. It's great to know the Ash
Brown Highlights shade blended so well with your grey hair & that you are
loving your Halo extensions. If you ever have any questions, feel free to
reach out to info@luxyhair.com. Our team is always happy to help.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I purchased the 20 inch Seamless clip ins Ash Brown Highlight's extensions. I would consider my hair to be thin but a lot of it. I have layers and would say my hair is around 16 to17 inches without extensions. For the most part, I am very happy with how the Luxy hair extensions turned out! I can honestly say for the amount of hair, with the seamless extension it did not hurt as much as I thought it would the first time wearing these. The texture was very soft and blends well. Once I knew the color had matched, I had purchased the classic, halo and pony as well. As far as selecting color, I had sent a picture in. They recommended the sandy blonde; however, I mentioned I have some brown and blonde mixed. After seeing this color with sandy blonde and ash brown, I had asked if they thought it was a good match since they knew this was my blonde shade. They were helpful and advised either would work and I am glad I went with this pair! Honestly, it is Beautiful hair that styles and curls well. I purchased the signature curler and love the curl it makes for the luxies. I have not yet had the chance besides trying on the classic, halo and pony to "actually wear out."”
Thank you for your review, Aly! It was such a pleasure to read. We're
really happy to hear how pleased you are with your Ash Brown Highlights
Luxies, and we look forward to hearing more about how you're enjoying our
new Signature Curler. 💗
