Dear Paola,
Thank you for your 5-star review!
We truly appreciate your love and support of Luxy Hair. Please continue to enjoy your Luxies!
Warmest regards,
xo
Kerry
Luxy Hair Support
Dear Shannon,
Thank you for taking the time to send us your honest comments.
I am happy to hear that you are pleased with the quality of your set, however, it is not blending well with your thicker hair. Kindly note that we suggest our heavier Classic collection 220g set or our Volume Bundle to blend seamlessly with thicker hair.
I may suggest adding a Volumizer Weft to your set. This individual 4-clip weft is 45 grams in weight, and the ideal way to add more volume to an existing Luxy Hair set.
As well, please feel free to reach out to our Customer Service team at info@luxyhair.com, for more tips on blending your set.
Warmest regards,
xo
Kerry
Luxy Hair Support
“I recently purchased the Halo in chestnut. It blends well with my color but not as good with my cut. I recently cut quite a bit of my hair off and I think my ends are a little too blunt for blending but once it grows out a bit I think that it’ll work out much better. For now, I’ve done super cute chunky side braids and received a lot of compliments.”
Thank you for your 5-star review, Marlena. In the meantime, you can always try sectioning off the bottom section of your hair and braiding it up then applying your Halo - it may help with the blend a bit while your natural hair grows out :)
Warmest regards,
xo
Takara
Luxy Hair Support
“First off, the packaging was beautiful! Hair is super soft and shiny, however colour wasn't an exact match, which is fine because my hair was coloured and had many shades and highlights so I already knew it wasn't going to be a perfect match. I just ended up darkening the extensions and now they are perfect! There is A LOT of hair and a great deal for the price too. I just wish there was an option for 18" because 20" is a little long and I have a hard time blending them when straight. The clips really help keep the hair secure, but they do snag the hair a bit when you try to put the halo on so be careful.”
Thank you for all of your great feedback, Angela! I'll definitely pass it along to our Product Manager for consideration.
Warmest regards,
xo
Takara
Luxy Hair Support
“I had never used hair extensions before this and I was so impressed with my Luxy hair. They were so easy to put in for a newbie, amazing quality and matched my hair color seamlessly. It gave me the long, full look for my special day. I can’t recommend these enough and will absolutely be getting more in the future!”
Hi darling Anna,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Halo extensions. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I've been wanting to try a halo forever so I jumped on it when Luxy came out with them. I have a set of clip ins, so I already know I like the hair color and quality. The halo did not disappoint! I can wear it all day without any discomfort (compared to clip-ins, which start to hurt after a while). It came with a variety of band sizes so you can adjust yourself or have a spare if one breaks. My only complaint is that the instructions it came with are for the clip-in set, no instructions specific to halo were included so I had to figure out the right way to apply them on my own.”
Hi beautiful Miranda,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your Chestnut Brown Halo. Please be sure to share your Luxy Hair transformation with us - we’d love to see! I'm sorry that your package didn't arrive with a Halo instructional insert. Feel free to reference our helpful video here: https://www.youtube.com/watch?v=Iz-dtYueqIc.
If you have any questions in the meantime, Miranda, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
