Hi dear Jorge,
Thank you for your review on Luxy Hair.
I'm very sorry to hear that your Luxies were returned to our warehouse.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, as your package was not picked up from the post office in time, which is the reason why it was returned to our warehouse.
At this time, I have reached out to you on your personal email, so that I may help you further.
Warmest regards,
xo
Azra
Luxy Hair Support
“A year or so back I decided to chop my hair. I immediately regretted my decision but I decided to just let it grow out. Here am I with medium length hair and still not pleased with how I look. I decided to get Luxy seamless extensions on a whim. I am in absolute love!! I haven’t felt this beautiful in SUCH a long time. They are nicely made and the best purchase of 2018!”
Hi beautiful Hortencia,
Thank you for your kind and sweet review on Luxy Hair - we're so happy to hear how Luxies help you feel beautiful.
Be sure to email in some photos of your Luxy Hair transformation with us - we'd love to see how you style and wear your set!
Warmest regards,
xo
Takara
Luxy Hair Support
“My hair is naturally pretty long but very very thin. I’ve been wearing luxy hair extensions for years and they are amazing! They make my hair so thick and voluminous.”
Hi beautiful Keelin,
Thank you so much for your review on Luxy Hair, and for your years of love and support - it means a lot to us.
Your Ash Blonde Seamless Luxies look beautiful in your hair - enjoy them to their fullest, Keelin!
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Sarah,
Thank you for taking the time share your honest feedback with us.
I am happy to hear that you are pleased with your Luxies, however, I am sorry to hear that our Vibrant Auburn shade is not an ideal match for your hair color.
I'd love to see how you dyed your Seamless Ash Blonde set! If you're on Instagram, please tag @luxyhair in your photos. We feature customer images on our Luxy Hair Love Instagram account (instagram.com/luxyhairlove) and I would love to share your photo and feedback as well.
Alternatively, if you do not have an Instagram account you're welcome to send your photos in via email.
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'm always here and happy to help!
Warmest regards,
xo
Julia
Luxy Hair Support
“My extensions arrived quickly, perfect match after watching the videos on the website. Great sample piece when extensions arrive that is easy to color match without having to remove ALL packaging. Great purchase for my upcoming wedding! Thanks Luxy!”
Hi beautiful Lindsey,
I appreciate your kind feedback :)
Lindsey, I'm so happy to hear that your new Seamless Luxies arrived quickly and are a perfect match for your hair.
Have a great time at the wedding and if you ever have any questions, feel free to email us at info@luxyhair.com. I am here to help.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Sydney,
I appreciate your 5-star review and sharing your gorgeous
photos with us :)
I'm so glad to hear that you love your new Seamless Ash Blonde Luxies! They look incredible on you!
If you ever have any questions, dear Sydney, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dearest Kaitlin,
I appreciate your kind and honest review :)
It's an honour to know that your new Seamless Ash Blonde Luxies are "top of the line" and you feel that they are the best they can be. That's such wonderful feedback!
I will definitely share your feedback with the team for more colours. For now, if you cannot find an exact match to the colour you are looking for, they can certainly be dyed by your hair stylist. (Please be sure to test it first on the smallest weft so that you are happy with the results.)
And, of course, dear Kaitlin, if you ever have any questions regarding your set, you are more than welcome to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and I wish you a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
