“I bought this under the notion that it would work with fine hair. I’m not sure what is considered fine hair, but it most definitely doesn’t work with my fine hair. Additionally, it does not attach well to fine hair, so it moves around. Also, with fine hair, you can easily see the band holding the hair. The hair is beautiful, but does not work for fine hair. Even the girl in the video states she has moderately thick hair. They state this can be used for fine hair. I do not see how that is possible. Their return policy does NOTHING if it doesn’t work for you as mine did not work for me. It is only with regards to color. So I spent $300 for an item I can’t use and can’t return. DO NOT BUY IF YOU HAVE FINE HAIR.”
Hi love!
We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Still working on figuring out how to make it look good. The color blends really well with my natural hair, but it looks awful, you can tell there's stuff under my natural hair. I've been able to wear a hat and braid it. So far that's all I can do”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Wow- I’m blown away by how awesome these are- they don’t need to be cut and they are comfortable- I wish I was able to upload a picture to showcase the transformation.
I did keratin extensions for over twenty years. Hair is my thing since I have whispy fine baby hair- my pony is not even thicker than my skinny pinky finger. I find these are most comfy on me about an inch into my hairline on the top and sitting almost an inch above the bottom. I used the XL stretch wire- no discomfort at all. I love the clips too- the combo of the halo and clips are perfect.
I’m a longtime hair extension buff and these are my new fave. So easy- fast and comfortable-
I bought another brand called “sitting pretty” and Luxy is way better when I compare the two.
I bought the bun and pony also from Luxy and they are awesome- when I had keratin extensions an updo would make my extensions obvious. The bun is amazing and comfortable- the pony was uncomfortable at first but the gals at Luxy gave me pointers to make it wearable and I’m very satisfied.
My roots are a couple shades darker than this hair so I have a nice ombre effect.”
Hi Allison, Thank you for sharing your 5-star review on Luxy Hair! We truly
appreciate you taking the time to send us this detailed feedback, as we
learn and grow from our customers. Kindly reach out to us with any
questions on your Luxy Hair sets - we are here every day of the week to
help.
“Amazing quality, thick/dense without being too heavy on the head, long gorgeous hair, I will be buying more in the future this is the easiest application for those who want something quick!”
Hi Emeline! We're thrilled to hear your Luxies are thick without being too
heavy & are quick to apply. Should you ever have any questions down the
road, feel free to reach out to us at info@luxyhair.com. We are always here
and happy to help you.
Wow, that is so wonderful to hear, Shelby! We are thrilled to hear that our
Luxies have given you a boost of confidence, and are "life changing".
Please be sure to tag any photos on Instagram with @luxyhair - we'd love to
see you in your set!
“I’m got the halo extension because I’m getting married and I wanted my hair to look pretty. My natural hair is very thin, fine, and damaged. I didn’t want to pay to have someone move up hand tied extensions every few months, so I did some research and found Lucy Halo Extensions. I was a little nervous on how they’d feel, match my hair, and overall look. I have been blown away with how amazing they are. I asked my hair stylist which to color match me, and when I tell you its a perfect match I mean it. I get SO many compliments on my hair when I wear them & nobody can ever tell it’s not my own hair! My hair in all my pictures looked amazing. Thank you luxy!”
Hi Jill, we're so happy to hear that your Luxies are a perfect match! We’d
love to see some photos of you wearing your Luxies on your wedding day.
Please send via email to info@luxyhair.com, or on Instagram by tagging
#luxyhairbride.
Hi Kristin, Thank you for sharing your 5-star review on Luxy Hair! We're
thrilled to hear your positive comments. Kirstin, please be sure to tag any
photos on Instagram with @luxyhair - we'd love to see you in your Luxies!
