Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“This is my second pair of luxy hair extensions and I won’t buy anywhere else!! I love them! The color is amazing and the hair is so high quality and the seamless are so easy to hide!
Luxy also has the best customer service out there. I highly recommend!!”
Wow, Julia! Thank you for your wonderful comments regarding the Luxy Hair
experience. It is our pleasure to help you. Kindly reach out to us at any
time - we'd love to hear from you again!
“I ordered these extensions for my wedding and could not have been more satisfied with the quality, the packaging, or the turnaround time. No one, including my husband, could tell that I was wearing extensions, and my hair looked long and full!”
Hi Claire, Thank you for sharing. We're thrilled to hear that your Luxies
are a perfect blend and that they worked so well for your wedding. Please
be sure to tag any Instagram photos with @luxyhair - we'd love to see you
too!
Hi Farrah! Thank you for your 5-star review & for your support. We're so happy to hear the Chestnut Brown Balayage shade matches your hair. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
