“The hair is beautiful. Are first order was lost as fault of ups. Luxy sent out a replacement set without any problems. They are great about communicating. I would email and they would respond so quickly. I could not be happier with the extensions. I would definitely order again.”
Hi darling Amy,
Thank you for taking the time to send us your positive comments.
Amy, I am sorry to hear that your original order was lost in transit to you. However, I am delighted that our Luxy Hair team responded quickly and efficiently to you. That is wonderful that you are received your Luxies, and that you are enjoying the set.
Kindly feel free to reach out to our Luxy Hair team at info@luxyhair.com, if you have any questions in the future. It will be our pleasure to help you again!
Warmest regards,
xo
Kerry
Luxy Hair Support
Dear Charlotte,
Thank you for taking the time to send us your comments.
Charlotte, I am delighted to hear that you were able to exchange your set for the perfect color match. Yes, we are happy to accommodate a return or exchange on any unopened sets within 60 days of purchase.
Kindly feel free to reach out to our Luxy Hair team at info@luxyhair.com, if we may help you in the future. It will be our pleasure!
Warmest regards,
xo
Kerry
Luxy Hair Support
“I've been following Luxyhair on instagram for years so when I got engaged I knew I had to get my hands on one if their hair extensions.
They were a bit lighter than my own hair so I ended up taking them to my hair dresser for colouring. Even he was shocked by how amazing the quality of these extensions are. He said that they will have to start using Luxy for their own salon supply haha.
The extensions were perfect for my wedding day. I wanted long and curly hair that lasts all day. I didn't have to use all pieces, they gave me beautiful length and volume and kept my curls in all day and night.”
Such a sweet review - thank you, Orsi! On behalf of the Luxy Hair team, we hope you had the wedding of your dreams and more.
Warmest regards,
xo
Takara
Luxy Hair Support
“After following Luxy on insta for a while and going through the countless photos of chestnut balayage extensions, I finally decided to buy them. I was so nervous that I had picked the wrong color and haven’t worn extensions in years because they were so much work. When my extensions came, I wasn’t sure if they were going to be too light but they matched perfectly!! The transition from my normal hair to the extensions is seamless. They don’t feel heavy and they really do add a lot of thickness- I don’t always use the second 4 clip one and sometimes just use a few rows for a thicker pony. I love love love my extensions and recommend just going for it if you’ve been contemplating it—you won’t be disappointed!!”
Dearest Katrina,
Wow - we truly appreciate your detailed, positive review.
Katrina, I am thrilled to hear that you are enjoying your Chestnut Brown Balayage set and that the color is a great match.
Our Customer Service team can be reached at info@luxyhair.com, if you have any questions in the future. We'd love to hear from you again!
Wishing you a lovely day there.
Warmest regards,
xo
Kerry
Luxy Hair Support
“These extensions matched perfectly with my hair and blend so well! I’ve never had extensions that were so seamless. I have received so many compliments! Will purchase again at some point and have already referred a few people.”
Thank you for all of your kind words, Lauren - it was a pleasure to read! I'm so glad to hear how perfectly your Luxies blend in with your hair - enjoy them to their fullest :)
Warmest regards,
xo
Takara
Luxy Hair Support
“I have never had clip in extensions that beat these Luxys. I love how it comes with a weft you can test match your hair before you commit to them. The quality is outstanding ; no ratting or fizzing throughout the entire day and they blend with your real hair perfectly. I definitely gained my confidence back with my new 20' luxys!”
Hi beautiful Lindsy,
I sincerely appreciate you sharing your lovely feedback with us!
Lindsy, I am so delighted to hear that you are loving your Chestnut Brown Balayage Luxies and that you have regained your confidence. That is truly wonderful to hear!
Please feel free to send us some photos or tag us on Instagram with @luxyhair - we'd love to see them on you!
Warmest regards,
xo
Kerry
Luxy Hair Support
“I decided to switch from I-tip extensions to clip ins because I was tired of spending $300 every 3 months to have them put in. So I went on the hunt trying to find good clip in extensions . I bought several different clip ins from several different brands, and almost gave up until someone told me about Luxy. I LOVE the Bayalage. The colors are perfect, and match my hair too a perfection. The order arrived within 2 business days, feels amazing, high quality and unlike other brands it doesn't feel too shiny to the point you they didn't blend with my real hair. The other brands were so shiny, it just didn't match my hair good at all. These look and feel amazing, and I couldn't be happier. Seriously soooo happy I decided to buy from Luxy. I am in love. P.S. I was wearing Eva from Babe extensions, (which are blonde and medium brown mix) and I bought the Balayage clip in extensions in shade chestnut brown 20" 225g. They are a perfect match to Eva from Babe. Just in case anyone is wondering... :^)”
Thank you for such a detailed review, Tara - we really appreciate it. It was a pleasure to read and I'm so glad to hear how much you're enjoying your Chestnut Brown Balayage Luxies. Be sure to tag us in your Instagram photos - @luxyhair. We'd love to see!
Warmest regards,
xo
Takara
Luxy Hair Support
