“The ponytail for the price of $209, I was expecting it to be longer and thicker. Especially for the price I expected more. It is too thin and not as long as I expected.”
“I love this brand, I already ordered like three sets of extensions. I highly recommend this product. My hair stylist started ordering this product as well. ☺️”
“Really love the hair. I have super thick hair and it doesn’t blend well. I tried braiding it but the texture is just different. Only thing that worked was cutting it a bit longer than my won length. The color matched perfectly with mine. I wish it was double stranded would have made a difference if the bottom was thicker. But overall I would say I am happy.”
“I have always been extension-curious but never wanted the commitment of the real thing, for upkeep and comfort and general awkwardness reasons. These Luxy, though, are the perfect solution. I have very fine hair and have never worn all of the pieces that came in my kit at once - even half gives me so much length and volume I can’t stop looking at it. And I recently discovered the magic of putting in one or maybe two sections and putting my hair in a ponytail - that easy, practical hairstyle has ALWAYS been my nemesis because my hair is so fine and weird, and with some Luxy, my ugly pony is now drop dead gorgeous. Also, it is almost creepy how well this shade matches my own hair - my daughter has accused me of having these in even when I don’t because it is impossible to tell the difference based on shade and texture. I could only be happier if the clips worked more securely on my baby-fine hair - I get that maybe thick haired girls are having the opposite problem with the clips. Maybe they could make that a choice when purchasing? Thinner metal and sharper tines for those of us with hair that’s both fine and thin?”
“Absolutely in love. These are my second set of Luxy extensions and I couldn’t be happier. The seamless wefts are amazing if you have fine hair because they camouflage without needed to do a ton of teasing. Very happy with this purchase!”
“I have the halo extension from this brand and was amazing so I bought the clip ins. These get tangled after 15 minutes of wear, BAD. I’ve washed, conditioned, done everything that would normally keep them in good condition but something is wrong with the hair I received. I’ve worn every type of extension for 15 years and am mad I splurged on these only to feel as cheap as can be.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Amber,
We truly appreciate you taking the time to send us your positive comments. We're thrilled to hear that your set is easy to apply and blends perfectly with your hair. Please continue to enjoy your Seamless set!
Warmly,
Luxy Hair Support
Hi love, Thank you for taking the time to send us your honest comments.
Please reach out to us at info@luxyhair.com, so that we may help you
further. It will be our pleasure.
