“My seamless Luxy extensions (color platinum) are absolutely beautiful, looks and feels incredibly natural, and they rarely tangle at all! They keep curl really well and blend in with my own very thin hair.”
Hi beautiful Kori,
Thank you for sharing your 5-star review on Luxy Hair!
Kori, I am happy hear that you are enjoying our Seamless Platinum Blonde set. Thank you for sharing your photo with us. Your set is a seamless blend with your natural hair, and you look beautiful!
Please continue to enjoy your Luxies!
Warmest regards,
xo
Kerry
Luxy Hair Support
Thank you for your kind review, Shelby! I'm so glad that you're enjoying how soft and thick your Luxies are. Platinum Blonde is such a lovely shade - enjoy!
Warmest regards,
xo
Takara
Luxy Hair Support
“I normally don’t write reviews but I couldn’t help myself!!! This is by far the best I’ve seen ever!!! I’ve owned one type of Extentions before and I can count how many times I’ve worn it. I’ve had my Lucy hair for a few monthinfs and I’ve lost count of how many times I’ve worn mine! I love the fact that no one can believe it’s not my real hair!!!!!”
Hi beautiful Ella,
I sincerely appreciate you sharing your lovely feedback with us!
I am so happy to hear you are in love with your Seamless Platinum Blonde Luxies and that no one can tell that you are wearing hair extensions. Thank you for sharing this gorgeous photo with us, you look so incredible!
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I was really excited to try luxy so I got the platinum blonde luxies to match my hair. When they arrived, I checked them out and was thrilled with how much they matched my hair color. It didn't take long for me to figure out how to put them in. Luxy provides video tutorials, which are great! The luxies were soft and when I wore them, I felt beautiful. But by day three, I noticed the hair was already breaking and had some split ends. And another thing that bothered me was that the wefts didn't fill full, almost like they didn't have enough hair in each of them.”
Hi beautiful Michelle,
Thank you for taking the time to share your honest feedback with us.
I'm very sorry to hear that your Luxies are shedding and do not feel thick enough. I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, Michelle, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you within a timely manner.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Thank you for your cooperation and understanding, Michelle. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I am in love! I got my Luxies for my wedding day – I have long, thin blonde hair, and I wanted more volume.
1. Thickness - classic 120g for fine hair v seamless (180g)
I have long, thin hair, and I went with the seamless because that was the only option available for my color (platinum). But I don’t use all the wefts. At my wedding, my hair and makeup artist used 6 of the 10 wefts, and for regular wear, I don’t feel comfortable with more than 2 or 3 wefts. Anything more than that, and it starts to look super fake (to me).
If your hair is super thin and you need more volume all over, I would go with the 120g.
If you have longer hair and you just want some extra body (especially for thin ends), I’d recommend the seamless. The seamless sit right against my head, and they’re super comfortable.
2. Color - ash blonde v platinum blonde
The ash blonde is warmer, and the platinum is cooler. The difference is annoyingly subtle, and it’s almost impossible to tell unless you hold it up to your hair. Platinum is slightly lighter.
If you’re trying to decide between platinum and ash, I really recommend ordering the swatches.
3. Returns
I originally ordered the ash blonde, but then my hairdresser ran some ash through my hair to cool it off right before the wedding, and then platinum was the better match.
I did an overnight ship of the seamless platinum to arrive just in time, and then returned the unopened set of ash blonde separately. Returns were a piece of cake! Awesome customer service.
4. Quality
This is my first set of hair extensions I’ve ever owned, so I don’t have much to base this on, but the quality is amazing. The color was such a perfect match that in my drunken stupor after the wedding, I tried to rip my own hair out of my head like three times. After combing them out, they look good as new, even after 8 hours teased in an updo smothered with hairspray. Now I wear them around the house to feel fancy!
If you are on the fence about your Luxies, just do it! You’ll love them!”
Hi darling Elizabeth,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Seamless Platinum Blonde Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I love my Luxy hair extensions. I have been wearing them for about 5 or 6 years now. I would recommend them to everyone who wants thicker and longer hair.
Thank you Luxy,
Kimberly Fritts”
Hi darling Kim,
Thank you for your 5-star review on Luxy Hair and for your long term love and support of our brand. It's much appreciated.
Kim, I’m glad to hear how much you enjoy Luxy Hair extensions. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“Love my extensions! I had to wash mine in purple shampoo to match my hair a little better and they turned out perfect. They also blend very well. Highly recommend”
Hi beautiful Brittany,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you love your Seamless Platinum Blonde Luxies and that you found it easy to purple shampoo them to blend a bit better with your natural hair.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support