Hi beautiful Nouran,
Thank you for your 5-star review!
I'm so happy that you chose Luxy Hair for your wedding day and that they worked out absolutely perfectly :) That warms my heart to hear - thank you for giving us the opportunity to make your day a little more special, Nouran!
I would love to see some Before and After photos of you with and without your Luxies, or even some photos from your big day, for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Kara,
Thank you for sharing your lovely review!
I'm delighted that you think your new Off Black Luxies are perfect and made of great quality. That's so nice to hear :)
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Kara, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Chitose,
Thank you for leaving your positive review :)
I'm so glad to hear that you're loving your new Off Black Luxies! They look absolutely fabulous on you.
Luxies can certainly can be washed. We recommend to wash them every 15-20 wears and to use sulfate-free products (shampoo/conditioner). Please leave them to air-dry and then you can style them as you wish.
Chitose, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“It is very nice and good quality hair but I think Luxy Hair should now provide hair length options in the website. Because I have shoulder length hair and I like the length its suites my face shape, so I try to cut but doesn’t work. My advice for Luxy Hair please provide length options in near future for your loyal customers like me
Best regards,
Xoxo”
Hi beautiful Dalal,
Thank you for your 5-star review on Luxy Hair.
We greatly appreciate your feedback and will be happy to consider extending our line to include shorter lengths in the near future. In the meantime, it is highly recommended that if you wish to cut your Luxies, you have an experienced hair stylist work on your set. We recommend having them already clipped into your hair during the haircut and to come up with a numbering system for the wefts, so that you know exactly where each weft is supposed to be clipped in for the future uses.
If you have any questions or any more feedback to provide, please feel free to e-mail the Luxy Hair Support team at info@luxyhair.com. We are always here and happy to help you, Dalal.
With love,
xo
Takara
Luxy Hair Support
“This is probably my 4th or 5th time purchasing Luxies. This is over several years. They always last a while but I do often purchase new ones if I change the color of my hair rather than dying and damaging the extensions. I am this time (as I have always been) happy with my purchase. The color matches perfectly. This time I bought the thicker set and they are beautiful. They blend so well. I would definitely recommend this product to anyone looking for clip in hair extensions. I have never gone wrong with this brand.”
Hi beautiful Angela,
Thank you for your detailed review on Luxy Hair, and for your continuous love and support - it means the world to us!
I'm thrilled to hear that you're loving your new 220g Off Black Luxies - they color blend is absolutely seamless with your natural hair.
Angela, have you signed up for our Luxy Rewards program? I believe a loyal customer like yourself would be able to benefit greatly from it. You can easily build up points to redeem for discounts off of future purchases. To sign up, all you have to do is visit our website (www.luxyhair.com) and click on the Luxy Rewards tab in the bottom left hand corner to create an account. For more information on our rewards program, please click here: www.bit.ly/luxyrewards
If you ever have any questions regarding your Luxies or about our program, Angela, please feel free to message us any time at info@luxyhair.com. We are here and happy to help you.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Semico,
Thank you for taking the time to share this great review with us!
I'm so glad to hear how happy you are with your Luxy purchase, specifically in regards to the amazing quality of hair, super fast shipping, perfect colour match, and our customer service.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day, dearest Semico
xo
Azra
Luxy Hair Support
Hi darling Marissa,
Thank you for your 5-star review on Luxy Hair.
I'm delighted to hear that you're loving your Off Black Luxies. I appreciate your feedback regarding the pre-layered sets, and will be happy to pass the suggestion along to the rest of the Luxy Hair team for future consideration.
The reason why we do not currently offer layered sets is because everyone has unique layers in their hair, and it can be hard to perfect and cater to everyone in just one set. The great thing about Luxies is that they can be cut and customized to suit your own hair type.
If you have any questions regarding your Luxies, or any other feedback to provide, please feel free to message the Luxy Hair Support team at info@luxyhair.com. We'd absolutely love to hear from you again :)
Warmest regards,
xo
Takara
Luxy Hair Support
“I love my Luxy extensions! People are always so shocked that they're extensions because they blend so well and the color matched perfectly. The quality is amazing. The hair is so soft. It puts my unhealthy hair to shame.”
Hi darling Angela,
Thank you so much for your lovely review on Luxy Hair.
I'm thrilled to hear that your Off Black Luxies blend in so well with your natural hair, that people are shocked to hear it's not your real hair. I'm delighted that you are also enjoying the quality :)
I'd love to see how your Luxies look on you, Angela! We feature customer photos on our @luxyhairlove account (www.instagram.com/luxyhairlove) and would love to share your photo and feedback as well. Please be sure to share some photos with us via e-mail or hashtag #luxyhairlove on Instagram if your profile is public.
Wishing you a beautiful week ahead.
With love,
xo
Takara
Luxy Hair Support
