“Luxy Hair is a beautiful company the customer service is remarkable and the shipping was ridiculously fast and the hair is voluminous and exactly what I wanted thank you very much”
Hi Dear Mohamed! Thank you for your lovely review. I am so glad to hear your Luxy experience has been remarkable! Please be sure to e-mail us at info@luxyhair.com if you ever have any questions or concerns about your Luxies :) we will be happy to help! Have a beautiful day. Warmest regards, xo, Takara - Luxy Hair Support
“Luxy Hair is a beautiful company the customer service is remarkable and the shipping was ridiculously fast and the hair is voluminous and exactly what I wanted thank you very much”
Hi Dear Mohamed! Thank you for your lovely review. I am so glad to hear your Luxy experience has been remarkable! Please be sure to e-mail us at info@luxyhair.com if you ever have any questions or concerns about your Luxies :) we will be happy to help! Have a beautiful day. Warmest regards, xo, Takara - Luxy Hair Support
“I am in love with my Luxys and have referred so many friends and family to them who have purchased and LOVED them as well!
One thing I am having a minor challenge with is the care for the Luxys and that may be total TOTAL user error. When styling (using a tool at medium heat with heat protectant applied to the Luxys) I am experiencing hair discoloration as well as pieces sticking together and turning a light blonde plastic consistency.
I would love some help in that area of the Luxys but on all other areas, I am in love with these and already planning to purchase more!!
xoxo Laura”
Hi Beautiful Laura! Thank you for your review. I am so happy that you love your Off Black Luxies and are even recommending them to family and friends! I'm sorry to hear that you are experiencing a minor challenge when applying heat to your extensions. Please send me some photos of the problem areas to info@luxyhair.com so I can better assess the situation and recommend solutions to ensure it does not happen again :) I will look out for your message! Warm regards, xo, Takara - Luxy Hair Support
Hi dear Mansoor, thank you for taking the time to share your feedback with us :) Please share some photos with us, we'd love to see how your Off Black Luxies look on you! Our Facebook page is facebook.com/luxyhair, Instagram hashtag #luxyhair and e-mail address info@luxyhair.com. If you ever have any questions, let me know! I'll be happy to help. Warm Regards, xoxo, Liliya - Luxy Hair Support
Hi dear Angela, thank you for your feedback. I'm so glad to hear that you're very happy with your Off Black Luxies! If you ever have any questions, please feel free to let me know. I'm here to help. Warmest Regards, xoxo, Liliya - Luxy Hair Support
“I love this product. If I ever dye my hair to a different color I will be buying more extensions.
The only problem I had with the hair is that I had a allergic reaction to the hair, not sure if I had to wash the hair before I wore it.
But besides that I love the product.”
Dear Glenda, Thank you for sharing your feedback with us! All Luxy Hair extensions go through a sterilization process, before shipment, so that they are ready to wear right out of the box. If you are experiencing any irritation from your set, it could be from the products used to clean the set. I recommend washing our set before your next use to remove any excess product from the hair. If you have any questions, please feel free to contact us at info@luxyhair.com. We are always here to help, and guarantee a response within 24 hours! Warm Regards, xo Ashley
Dear Jennifer, Thank you for sharing your feedback with us :) I'm so happy to hear that you're loving your Luxies! It's definitely so much fun to switch it up from short to long in just minutes. Please share some photos with us, we'd love to see how you wear and style your set! If you have any questions, please e-mail me at info@luxyhair.com. I'm here to help. Warmest Regards, xoxo Liliya Luxy Hair Support
Hi dear Lolowa, Thank you! We really appreciate you leaving a review on your Luxies! Please feel free to share your Luxy photos with us on our Facebook page (https://www.facebook.com/LuxyHair) or Instagram by using #luxyhair. We would love to see you wearing them! Have fun styling and playing with your Luxies! Warmest Regards, xoxo Zane Luxy Hair Support
