That means a lot to us, Luisana - thank you! We always want to make sure our customers feel taken care of. Enjoy your Luxies to their fullest.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Maya,
Thank you for your 5-star review!
I'm so happy to hear you love your 220g Off Black Luxies. Please be sure to share some photos with us - we'd love to see.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“WOW. I honestly don't even know where to begin. Let me start off by saying I never leave reviews for any brand or company, no matter how happy or unhappy I am with their service/ good. However, LUXY went above and beyond for me. 1) They always respond to emails so quickly 2) They helped me select the proper hair color for my extensions 3) They accommodated all my needs so professionally 4) the set of hair i got didn't match my hair exactly as I wished so they quickly helped me exchange it to another shade. My overall experience with Luxy hair has honestly been unreal, I am so impressed, and have already recommended them to all my girls and clients. Thank you Luxy / the team. Ps- the extensions are of the highest quality and are so so so gorgeous!!!!!! I am obsessed with them.”
Hi darling Dorin,
Wow - thank you for sharing your wonderful comments with us! It is a pleasure to read and I have shared your feedback with our entire Luxy Hair team.
I am thrilled that our Customer Service team has been responsive and helpful to you. We truly appreciate you recommending Luxy Hair to your friends, and thank you for your support.
Dorin, please continue to enjoy your 220g Off Black set. We're here to help if you have any questions in the future. Simply pop us an email at info@luxyhair.com any day of the week, and we will respond promptly.
Wishing you a lovely day!
Warmest regards,
xo
Kerry
Luxy Hair Support
“My hair stylist loved the extensions and asked for the brand to tell her other clients. Gave me the extra length I needed for the perfect updo and braid.”
Hi darling Vivienne,
Thank you for sharing your positive comments with us.
I am delighted to hear that our 220g Off Black set worked well for your wedding, and that your stylist was pleased with the quality of the set, for her other clients as well. We truly appreciate the support to Luxy Hair.
Vivienne, we'd love to see some wedding photos of you wearing your Luxies. Please feel free to send them to us at info@luxyhair.com - we'd be honored to see them!
In the meantime, please continue to enjoy your Luxies. We're here if you have any questions in the future.
Warmest regards,
xo
Kerry
Luxy Hair Support
“I recently switched from Bellami to Luxy, and Im so happy I did! I've had them for almost 4 months and they are still extremely soft, full, and can hold curls SO well. I love them so much and I will defintely keep purhcasing from Luxy!”
Hi darling Yazmin,
Thank you for your 5-star review.
Yazmin, thank you for your comments. I have gone ahead and reached out to you from our Customer Service email at info@luxyhair.com, so that I may help you further with this.
I look forward to hearing back from you by email.
Wishing you a lovely day!
Warmest regards,
xo
Kerry
Dear Ashley,
I sincerely appreciate you sharing your lovely feedback with us.
That is wonderful that you 'Love, Love, Love" your new 220g Off Black Luxies. Ashley, please reach out to us at anytime, if you have any questions about your set. We'd love to hear from you!
Wishing you a lovely day.
Warmest regards,
xo
Kerry
Wow, Lizbeth - you look like a princess! Thank you for sharing these beautiful photos with us. I hope your day was everything you dreamt of and more.
Warmest regards,
xo
Takara
Luxy Hair Support
