“The clips themselves are kind of bulky on certain clip in so it makes it hard tk blend with thin hair the hair itself is nice but the slip part need improvement”
Hi Nicole! Thank you for taking the time to leave your honest review. Our
Classic Clip-Ins are good to add volume to your root but if you prefer that
they lay flatter against your head, you may be interested in our Seamless
Clip-Ins in the future as they have a thin silicone band instead. If you
ever have any questions, feel free to reach out to info@luxyhair.com. Our
team is always happy to help
“Haven’t even received the hair. It’s been almost a month and they’ve managed to mess up my address. Now I have to wait for a refund so that I can buy from elsewhere. HORRIBLE SERVICE!!! I needed the hair for an occasion!”
Hi Rabia, we're sorry to hear that you feel this way. We see Aleksandra
responded to your email today so be sure to check your junk, spam &
promotions folder.
Thank you for your 5-star review, Amanda! We're so glad to hear that you're
loving how thick and beautiful your Luxies are, and we're delighted to hear
the color match is flawless :)
“I love the length and texture of these luxies! They match perfectly and I would recommend them to anyone! My hair is extremely thick and naturally curly, so they definitely meet the expectations I had! Thank you!!”
Hi Alexis,
Wow - thank you for your 10/10 review!
That is wonderful to hear that you are enjoying your 220g Dark Brown set. You look gorgeous and the set is a perfect blend with your natural hair!
If you have any questions in the future about your Luxies, please be sure to reach out to us at info@luxyhair.com. We'd love to hear from you again!
Warmly,
Kerry
Luxy Hair Support
“These extensions were beautiful. I took off a star, though this isn't necessarily Luxy's fault. I dyed these extensions to match my hair as my dye job came out several shades darker than anticipated. I would also recommend everyone use much lower heats on these extensions. I used a curling iron on them at 310 degrees and they still seemed to quickly become knotted and ratty. Ultimately they were destroyed in less than two months.”
Hi Nikola! Thank you for taking the time to share your honest review with us. To kindly let you know, we recommend to always use a heat protectant spray prior to styling and to set your heat tools to a low heat setting of 120C/250F. Anything higher runs the risk of damaging the hair over time. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
Dear Marisol,
Wow, Marisol! Thank you for sharing your feedback with us.
Please continue to enjoy your Dark Brown Luxies.
Warmly,
Kerry
Luxy Hair Support