Dear Hallie,
Thank you for sharing your review on Luxy Hair.
I'm glad to see that you are happy with your first set of hair extensions :)
Please know, dear Hallie, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dear Sarah,
Thank you for leaving your 5-star review on Luxy Hair!
I'm so happy to hear that you love your new Chocolate Brown Luxies - I appreciate your feedback :)
Sarah, I encourage you to sign up for our Luxy Rewards program as it is an easy way to build up points and redeem for discounts off of future purchases.
To sign up, all you have to do is visit our website (www.luxyhair.com) and click on the Luxy Rewards tab on the bottom left hand corner to create an account. Once an account is created, you can refer friends, leave a review, like us on social media and much more which will all reward points to your account.
Please know, if you ever have any questions regarding your set, dear Sarah, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and have a great day!
xo
Patricia
Luxy Hair Support
Hi dear Vanessa,
Thank you for sharing your 5-star review on Luxy Hair!
I'm delighted to hear that you love your Chocolate Brown Luxies - they look absolutely amazing on you!
Vanessa, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support, and have a great day!
xo
Patricia
Luxy Hair Support
Dear Veronica,
Thank you for sharing your positive review!
I'm delighted to hear that you love your new Chocolate Brown Luxies, and that you found the process to be very efficient. I appreciate your feedback!
Veronica, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day!
xo
Patricia
Luxy Hair Support
Dear Janneth,
Thank you for sharing your 5-star review!
I'm so glad to hear that your new Chocolate Brown Luxies match great with your hair colour and they are easy to style. I'm sure you look wonderful in them :)
Janneth, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, dear Janneth, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“There was an issue with processing my credit card which would've caused a delay in receiving the extensions. The order was for my wedding so I needed these urgently and given the urgency the representative at Lush overnighted my shipment at no exta charge. It was truly really nice and I looked great! So thank you!”
Hi dear Shahana,
Thank you for taking the time to share this great review with us, and congratulations on your wedding!
I'm so glad to hear that you feel your new Chocolate Brown Luxies are really nice and looked great. I'm happy that my colleague, Azra, was able to upgrade your shipping since you needed them urgently - I'll definitely pass along your thank you :)
Shahana, I would love to see some Before and After photos of you with and without your Luxies, or from your wedding, for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I loved them as soon as I put them on. They look natural, the color is perfect, and they are sooooo soft! Almost cheats everybody into thinking I have healthy hair! The only one complain I have is that some strings of hair got detached from the clip on (about 3-4). I haven't worn them since (I had worn them 3 times before that). Other than that, these were great!”
Dearest Lizbeth,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you love your new Chocolate Brown Luxies, and that they look natural and match your hair colour perfectly :)
Lizbeth, it is common for the extensions to shed a little more especially in the beginning. After the first few wears and even a wash, the shedding will subside to a minimum. Feel free to go ahead and wear them again, it sounds like everything is normal :)
Please know, dear Lizbeth, if you ever have any questions regarding your set, or if more shedding occurs, feel free to e-mail me at info@luxyhair.com. I am always here to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“Appearance wise, I'd give my Luxy Chocolate brown 220 Gram head set a 5 stars review. They look so natural! I have received many compliments on them. The 220 Gram set was full enough for my thick hair and I'm happy to report that I didn't need to purchase any additional sets. I was amazed at how well the curled and held. I only used a heat protection product and my 1 inch curls lasted a few days.
Due to the practicality, I rated this product 4 stars. 220 Grams of hair feels extremely heavy after wearing them all day. I didn't feel like I could do fancy hair styles due to the weight of my set. After a month of use, the clips weren't wanting to lay as flat. Over time, my extensions required more effort to put them in. However, they seem to be able to handle rough conditions. I pulled my hair and extensions into a bun while hot tubing and they only frizzed a little bit. After using a little bit of my leave in conditioner they instantly smoothed out again. They also survived a day of excavating in the summer. They were slightly tangled from sweat and performing a dirty job, but they still looked like natural hair through the process. I would recommend this product to a friend and will be purchasing from this company again in the future!”
Hi beautiful Elizabeth,
Thank you for sharing your wonderful review on Luxy Hair!
I'm so happy to hear that after a few months of use, your Luxies are holding up well and have proved to be quite durable even in harsh conditions.
As a friendly reminder, the lifespan of Luxies is anywhere from 3-6 months to sometimes a year, depending on how often they are worn, washed, and the general care they receive. As your Chocolate Brown Luxies are nearing 3 months of use, they could be showing signs of their age, so I recommend to deep condition them for several hours or overnight for a little extra moisture boost (you do not need to shampoo them if they don't need it).
Elizabeth, we just recently launched our new Seamless collection which features a new super thin weft and this allows them to feel very comfortable to your hair, and virtually unnoticeable as they lay so flat to your head. Also, this new seamless set is 180 grams so it will feel lighter than your current 220g set. Luckily, it was released in our top 6 shades and Chocolate Brown is one of them! I encourage you to go take a look at it if you are interested: https://www.luxyhair.com/collections/seamless-clip-in-hair-extensions/products/seamless-chocolate-brown-4-20-180g
Please know, dear Elizabeth, if you ever have any questions in the future, please feel free to e-mail me at info@luxyhair.com. I am always happy to help!
Thank you for your support, and have a great day!
xo
Patricia
Luxy Hair Support
