“I ordered a 220g set. Unfortunately it's not enough hair for me, so I'm definitely going to to need to order a volume weft or two (I've been having to take my hair from the ears down and braiding/pinning it to make it look natural). I had to alter the color on them just slightly and ended up cutting off a couple inches. I ended up using shades eq cream to darken the root and bring down the transition color. They got a little frizzy but smoothed back down after styling and stayed really soft.
So far I'm loving them, I just wish they had offered a higher weight of hair! The clips are great and I feel like the hair is pretty good quality from what I've seen so far.”
Thank you for your detailed review on Luxy Hair, Alaina! I appreciate you letting us know about your experience. We'll certainly keep it in mind to extend our collection to include a heavier weight than 220 grams, for all of those thick-haired ladies.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Natalie,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you are enjoying your Luxies. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I’ve been wearing extensions for over 10 years. I used to get mine from the Euro Next brand carries at Sally’s until out of the blue they discontinued my shade, and ALL other shades that were even remotely similar. I was so upset. Then I discovered the brand Bellami, and after purchasing from them just ONE time I realized the quality of their hair was the worst I have ever seen. I’ve never had a worse set of extensions than the Bellamis and again was so disappointed. I did more research and found Luxy when they seemed to be a bit smaller of a brand. That was about 4-5 years ago and I’ve been buying from them ever since! Ive gone from nearly platinum blonde to dark brown and worn Luxy the whole time. The quality is gorgeous, the shade range is amazing and they really do have good customer service. I LOVE the rewards program and that I can be given $$ off just for buying a new set. I love Luxy!”
Hi darling Tali,
Thank you for your 5-star review on Luxy Hair. It was an absolute pleasure to read.
I’m very happy to hear how much you’re enjoying your Luxies and appreciate your continued loyalty to Luxy Hair! It would mean a lot to me if you could share your same thoughts on our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Julia
Luxy Hair Support
“I absolutely love my extensions. I have long, thick hair as it is, but I love wearing them because they give me that much more length and volume. I ordered the wrong colour the first time around and I was so impressed with how quickly and helpful everyone was for me to exchange them to receive the correct colour for my hair. The Chestnut brown is literally a perfect match to my hair- it's crazy!
I'm totally hooked!
xoxo Laura”
Hi beautiful Laura,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that the Chestnut Brown shade is a perfect match to your hair color and that you found our exchange process quick and helpful.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I bought the 20" chocolate brown set for my wedding. You can imagine the panic when the mail service lost my package. Although, the customer service representative emailed me multiple times to work out a fast delivery plan so I would get them in time. I got them even earlier than expected and I just love them so much! My hair stylist even made a note to recommend to her clients! They blended beautifully with my hair and I am now finding excuses to wear them to different occasions! Definitely would recommend to anyone!”
Hi beautiful Caitlin,
Thank you for sharing your 5-star review. It is a pleasure to read.
I'm thrilled to hear that our Customer Service team helped you get your Luxies in time for your wedding, even when the mail service lost your package. Kindly note that our Luxy Hair team is available every day by email at info@luxyhair.com, and we try our best to respond quickly and efficiently to all inquiries.
That's wonderful that your Chocolate Brown set blends perfectly with your hair color, and that even your hair stylist is impressed with the quality of the hair extensions.
Caitlin, your photo looks beautiful! Please continue to enjoy your set for special occasions, as well as every day use.
Wishing you the best for 2019.
Warmest regards,
xo
Kerry
Luxy Hair Support
Hi beautiful Clare,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your 220g Chocolate Brown Luxies and that they are a perfect match for your hair color! Please be sure to share your Luxy Hair transformation with us - we’d love to see.
If you have any questions in the meantime, Clare, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Julia
Luxy Hair Support
“They are good, matched my hair color, but definitely had to get them trimmed to blend. Still, lots of compliments! Clips are a little thick & you have to tease your hair to hide them.”
Dearest Ali,
Thank you for your honest review.
I am happy to hear that the set matched your hair color, and that you are receiving lots of compliments on your Luxies.
Yes, our Luxies can be trimmed by an experienced stylist, and I am glad to hear that this helped to blend in your set with your natural hair.
I appreciate your feedback on the clips. Please note that in the future, you may want to try our Seamless collection with a silicone-based weft, which is approximately 50% thinner than our Classic collection.
Ali, please continue to enjoy your set. Reach out to us at anytime at info@luxyhair.com. We're always available to help!
Warmest regards,
xo
Kerry
Luxy Hair Support
