Hi beautiful Arimonda,
Thank you for taking the time to share your review.
I'm sorry to hear that you were charged customs twice now. Please know, dear Arimonda, we do cover the shipping cost to most countries, however, if the shipment is coming from outside of your country, then you may be requested to pay import taxes on the value of goods entering the country. Sadly, this is not in our control and cannot avoid it.
Please know that we are always here to help. Kindly reach out to our customer support at info@luxyhair.com for a quick reply back.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I have much experience with clip in hair extensions and no matter what brands I've tried out, Luxy has, by far, dominated in quality, longevity and amazing customer service! I have purchased 3 sets and will be purchasing my 4th very soon. These extentions last & last but I drastically change my hair color every couple of years, hence the repurchasing. I highly recommend Luxy to anyone who asks for my opinion and I highly recommend Luxies to all of you.”
Hi beautiful Vanessa,
Thank you for taking the time to share this great review with us! I sincerely appreciate your loyalty to our brand over the years. It means a lot :)
Vanessa, I'm delighted to hear that your Luxy Hair extensions are by far the best quality extensions you've tried so far. Also, I'm glad that you enjoy the customer service too - we always do our best.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, dear Vanessa, if you ever have any questions now or in the future, feel free to e-mail me at info@luxyhair.com. It's always a pleasure to help :)
Thank you for your support and have a great day!
xo
Patricia
Luxy Hair Support
Dearest Vanessa,
Thank you for sharing your 5-star review on Luxy Hair!
I'm thrilled to hear that you are very satisfied with your new Ash Blonde Luxies as well as the quality of the hair. I sincerely appreciate your feedback, dear Vanessa.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I am here to help.
Wishing you a beautiful day!
xo
Patricia
Luxy Hair Support
Dear Travis,
I appreciate your positive review :)
I'm thrilled to see that you love your Ash Blonde Luxies.
Travis, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly reminder, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a great day,
xo
Patricia
Luxy Hair Support
Dear Mckenzie,
Thank you for taking the time to share your review.
I'm glad that you enjoyed the sample of hair that we mailed and that you are excited to place your order :)
Please know, if you ever have any questions along the way, feel free to email our customer support at info@luxyhair.com. We are always here and willing to help :)
Wishing you a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“I have literally used almost every brand of hair extensions .... and these are really great quality ! Took off one star - only because they could be tapered a little better at the ends, they looked choppy when I wore them straight the first time.
And the ash blonde needed toning, as it was still more of a beachy golden colour.
But other than that- I love my luxies!”
Hi beautiful Jasmine,
Thank you for sharing your incredible review on Luxy Hair!
I'm so glad to hear that you absolutely love your new Ash Blonde Luxies considering how many brands you've tried. That means so much!
Jasmine, you look stunning in your photos and they blend in so perfectly in your hair. I'm glad that you were able to have them toned to match. I also suggest to have the set custom cut by your stylist to blend in even better on the ends.
Please know, dear Jasmine, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“The only semi-complaint would be about the color. It is much closer to a platinum blonde than anything resembling an ash but it takes to toner very well.”
Dear Allie,
Thank you for sharing your review on Luxy Hair!
I'm so happy to hear that you love your new Luxies and that they took to toner well to match your shade of blonde. As a friendly reminder, the Ash Blonde shade does still have yellow tones in the hair, but like you said, they definitely can be toned to match your hair colour. I must say, you look absolutely stunning in your photo :)
Allie, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dearest Summer,
Thank you for sharing your 5-star review!
I'm so happy that you love your new Ash Blonde Luxies and the colour is beautiful :)
As a friendly reminder, dear Summer, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It will be a pleasure to help!
Wishing you a beautiful day,
xo
Patricia
Luxy Hair Support
