“These extensions are perfect! The color is not really an ash blonde whatsoever, more of a honey/yellow blonde, but I soaked them in purple shampoo and water and they toned to my hair color perfectly! They are also very thick and full and hides my short layered hair very well.”
Hi beautiful Amanda,
Thank you for your 5-star review!
I am so happy to hear that you were able to tone your Ash Blonde Luxies to a more ashy color and that the 220g set is full enough to hide your short layered hair.
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I love my Luxy Hair. Arrived quickly after placing my order. I had my hair stylist custom tone and trim to fit my natural hair. This is my second set of ash blonde Luxy and I’ll keep coming back for more.”
Hi beautiful Kayla,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your 220g Ash Blonde set and that you were able to have your stylist tone them to match your natural hair color. Thank you for sharing this lovely photo - your hair looks amazing!
If you have any questions in the meantime, Kayla, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi darling Jessica,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi darling Samantha,
Thank you for your 5-star review on Luxy Hair and for sharing these lovely photos with us - you look incredible. What a transformation!
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“I bought my extensions with the plan to dye them blue to match my hair. I had to process them twice to get the right shade, so I expected some damage for sure. But the extensions totally fell apart/were shedding on clumps. I’ve owned several sets of remy human hair extensions in the past decade and have bleached them/dyed them like crazy with less damage in so little time. I’m Bummed. Maybe mine were a bad batch.”
Hi beautiful Alexandra,
Thank you for taking the time to share your honest feedback with us.
I'm very sorry to hear that this happened when you dyed your 220g Ash Blonde set. I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this issue. To kindly let you know, Alexandra, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you within a timely manner.
I’ll be happy to help you further. Please kindly e-mail me back (info@luxyhair.com) with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Also, please answer the following questions on the general care your Luxies have received:
- What kind of dye was used?
- How long was the dye deposited for?
- Was the hair dyed by an experienced hair colorist?
- How many rounds of dye were done?
- Was there any bleach or lightening products involved?
- Were there any other products used in the process?
Thank you for your cooperation and understanding, Alexandra. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Thank you for sharing your 5-star review on Luxy Hair, dear Tanya! I'm so glad to know that your new Luxies are the best extensions you've ever used!
Please continue to enjoy your beautiful Luxy Hair extensions! If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Patricia
Luxy Hair Support
