“Having short, fine hair its hard to find extensions to blend without buying multiple packs and sewing them together which makes them bulky and harder to blend. The 220g extensions were perfect for my hair and once layers were cut in to blend with my natural hair they looked awesome. Thanks!”
Hi beautiful Christina,
I appreciate your positive review on our website :)
It's a pleasure to know that the thickest 220g set is perfect for your hair type and that you were able to have the custom cut into your hair for an even more natural effect. Christina, I'm sure you look amazing in them!
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Chelsey,
Thank you for bringing this to our attention. I'm very sorry to hear this has happened. It will be my pleasure to help you.
To kindly let you know, all Luxy Hair extensions come with two extra clips in the box. You can simply remove the malfunctioning clip, and replace it with the new one. Here is a link to a step-by-step video tutorial that we created on how to replace our clips, if you're not sure how to do it. The password is: luxyhair. (https://vimeo.com/16105383)
For any inconvenience this may cause you, I've gone ahead and credited $10 USD back to your original method of payment. Please allow a few business days for this credit to appear on your statement.
If you have any other questions or concerns, dear Chelsey, feel free to let me know. I'm here to help!
Warmest regards,
xo
Patricia
Luxy Hair Support
Hi beautiful Mayra,
Thank you for sharing your positive review on your recent purchase :)
Mayra, I'm delighted to know that you think your new Ash Blonde Luxies are great quality :) Have fun experimenting with new hairstyles! We have hundreds of different tutorials on our YouTube channel: www.youtube.com/luxyhair which you can check out!
If you ever have any questions regarding your set, dear Mayra, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Kasie,
Thank you for leaving a review on your Luxy Hair experience.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Michele,
Thank you for taking the time to share this great review with us!
I'm delighted to hear that you love your new Ash Blonde Luxies. At this time, we do not mix and match sets, however, since our hair extensions are made of 100% remy human hair, they can be dyed by your stylist to match your hair colour exactly. If dying them, I suggest to test it first on the smallest weft, before dying it completely, so that you are happy with the results.
Michele, you look absolutely beautiful in your photos. If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi darling Jasmine,
Thank you for your lovely review on Luxy Hair.
I'm so delighted to hear that you love your Luxies and that they are easy to style. Thank you for sharing your photo with us - I love what you have done with the colour, it is so creative!
If you have any questions regarding your Luxies down the road, please feel free to reach out to me at info@luxyhair.com. I'll be happy to help!
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
“I received my extentions pretty quickly! They were a lot thicker than I thought! Which Is good because I have super thick hair and it’s hard to find extentions that blend.”
Hi beautiful Courtney,
Thank you for taking the time to share your lovely review :)
I'm delighted to hear that you received your Ash Blonde Luxies very quick and that they are thicker than you expected. They look absolutely amazing on you and I'm so glad that they blend perfectly with your thicker type hair.
Courtney, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly note, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dear Isabel,
Thank you for taking the time to share this great review with us!
I'm happy to hear that your new Ash Blonde Luxies are very good quality and that you love them :) I'm sure you look great in them.
Isabel, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly note, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
