“Absolutely am LOVING my Luxies. Cannot express it enough. They have given me so much confidence and have allowed me to do some of the cutest hair styles! I get complimented on them everyday. Definitely have a new life-long customer!!”
Hi beautiful Sarah,
Thank you for sharing your wonderful review!
I'm glad to hear that you are loving your new Chestnut Brown Luxies and that they have given you so much confidence and allowed you to be super creative in the different hairstyles you try. You look absolutely beautiful in your photos! I appreciate all your feedback :)
Please know, dear Sarah, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and have a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
Hi dear Mary,
Thank you for your review on Luxy Hair.
I'm very sorry to hear that you are disappointed with your purchase Can you please let me know what specifically you are disappointed about? I’ll be happy to help you.
I've checked our e-mail history and was not able to locate any messages from you regarding this. To kindly let you know, dear Mary, the Luxy Hair Support team is always here and happy to help. We encourage our customers to reach out to us right away if they are experiencing any issues with their set so we can help you within a timely manner.
I’ll be happy to help you further. Please e-mail info@luxyhair.com with the following images:
- A photo of the SKU number located on the top of your Luxy box, for quality control purposes
- A photo of all your wefts laid out on a flat surface where I can see them clearly from top to bottom, so I have a better understanding of your concerns
Thank you for your cooperation and understanding, dear Mary. I’m looking forward to your e-mail so I may help you further.
Warmest regards,
xo
Patricia
Luxy Hair Support
Hi beautiful Scherrylee,
Thank you for sharing your positive review!
I'm delighted to hear that you really like your new Chestnut Brown Luxies. I appreciate your feedback for longer lengths. We did once carry a 24" collection, however, it was limited edition. Perhaps we may consider bringing it back in the future.
Scherrylee, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly reminder, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“Had some issues with shipping - completely unrelated to Luxy Hair as a company and more related to USPS and Canada Post. Luxy Hair was more than happy to assist and ensure that my order made it to me in time for my wedding even though the concerns were not their fault.
Additionally, the hair is beautiful and a perfect match.
Would definitely recommend and buy again.”
Dearest Jessica!
Thank you for sharing your honest and positive feedback on our website :)
I'm glad to hear that you were pleased with our service during the shipping issue you experienced and that you think your new Chestnut Brown Luxies are beautiful and a perfect match to your hair :) I'm sure you were a stunning bride.
Jessica, I would love to see some Before and After photos of you with and without your Luxies, or a picture from your wedding for a feature on our Instagram page, @luxyhairlove. You can also tag your wedding photos #luxyhairbride so that other brides can see how Luxies can make their day just a little more special :)
Please know, if you ever have any questions regarding your set, you are more than welcom to e-mail me at info@luxyhair.com. I'll be happy to help!
Many congratulations on your marriage, and have a wonderful day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“I purchased the Chestnut Brown Luxy Hair Extensions in 220g and it is incredibly soft and feels just like your own hair, not to mention it blends amazingly and takes heat well (with heat protectant of course). It does not tangle or shed if you take care of it properly. I would strongly reccomend this to anyone thinking of getting extensions, as these are an amazing investment!”
Hi beautiful Sofia,
Thank you for sharing your wonderful review on Luxy Hair!
I'm elated to hear that your new Chestnut Brown Luxies are so soft and feel just like your own hair. I also appreciate your feedback that they blend really well and can be heat-styled very easily. I'm so happy that they are exactly what you wanted :)
Sofia, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly reminder, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your support and have a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
Hi beautiful Jamie,
Thank you for sharing your 5-star review!
I'm glad to see that you are loving your new Chestnut Brown Luxies :) I'm sure you look stunning in them :)
Jamie, would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“My luxies are a perfect match for my hair color, which was something I was worried about! I was completely and pleasantly surprised that they were my exact shade. :) I bought them for my wedding to give my hair some extra volume--you know, for those glamorous wedding updos found all over Pinterest--but I have worn them a couple of times already because I couldn't wait to try them out. Love, love, love my luxies! Thank you!”
Hi beautiful Kristin,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that your new Chestnut Brown Luxies are a perfect match for your hair. I'm honoured to hear that you chose our extensions for your wedding day. I'm glad that you are already getting good use out of them :)
Kristin, I would love to see some Before and After photos of you with and without your Luxies, or from your wedding day, for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a beautiful day, and many congratulations!
Warmest regards,
xo
Patricia
Luxy Hair Support
Dear Sarah,
Thank you for sharing your review on your Luxy Hair swatch.
I'm glad to hear that the Chestnut Brown shade is a perfect match to your hair :)
Please know, dear Sarah, if you ever have any questions, feel free to e-mail me at info@luxyhair.com. I am here to help.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
