Hi Jaime! We're so thrilled to hear your kind comments. If you ever have
any questions, feel free to reach out to info@luxyhair.com. Our team is
always happy to help.
Hi Abigail, We really appreciate you sharing your lovely feedback with us!
It is wonderful to hear that you are enjoying your Luxies. Abigail, please
reach out to us at info@luxyhair.com, if you have any questions about your
set - we're here and happy to help!
Hi Sandra,
We really appreciate your lovely feedback!
Sandra, thank you for sharing your photos. You look absolutely beautiful! Please reach out to us at any time, if you have any questions about your Luxies. We'd love to hear from you again :)
Warmly,
Kerry
Luxy Hair Support
“Unfortunately my hair is far too thick. I got the longest length. It was still gorgeous. I'd just have to thin my hair out which I'm trying to avoid.”
Hi Janece! Thank you for taking the time to leave us a review. Feel free to email us at info@luxyhair.com with some photos of your hair with & without your Luxies clipped in - we'll be happy to share some blending tips. š
Hi beautiful Kourtney,
Thank you for taking the time to share this great review with us!
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmly,
Aleksandra
Luxy Hair Support
Dear Annam,
Thank you for your 5-star review and your feedback, Annam.
I'm very sorry to hear that you were charged a customs fee. As a kind reminder, all international orders are subject to customs/duties once the package arrives to its destination country. International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees in order to retrieve the parcel, as we state on our shipping policy and at checkout (kindly see screenshots attached). These fees are determined by and paid to your local carrier or government and are not collected by Luxy Hair.
Please feel free to reach out to us at info@luxyhair.com, if we may help you further. It will be our pleasure.
Warmly,
Kerry
Luxy Hair Support
